Items $500 or below can be returned online or you can contact us directly for items priced over $500. Items must be in original condition and cannot be engraved. Please note the customer must pay for return postage.* Blue Nile accepts merchandise returns via mail only. **Online Returns do not apply to the following items:
- International returns.
- Non-USD currencies.
- Item(s) shipped over 30 days ago.
- Individual purchases over $500.
- Exchanges, repairs, or resizing.
- Items that became damaged or defective after delivery.
- Engraved items (rings excluded).
For assistance with these items (e.g. items over $500, exchanges, repairs, resizes, or to report as damaged or defective) please contact a Blue Nile Diamond and Jewelry Consultant at 1-888-565-7641. For more details on why an item cannot be returned online, read our Return Policy. Recent online returns are shown below.