Blue Nile Ring Resizing Policy
Key details about free ring resizing at Blue Nile:
• Free resizing within the first year on eligible rings
• Resize most rings up or down within two sizes
• 30-day exchange option if resizing isn’t possible
Ring Resizing Eligibility
Most rings can be resized, but eligibility depends on when the ring was purchased, its design and how much the size needs to change.
Eligible Rings
Free ring resizing applies to rings that meet the following criteria:
• Purchased from Blue Nile within the last year
• Not previously resized
• Can be adjusted within a two-size range
• Designed in a metal and style that allows resizing
Resizing Timeframe
We offer free ring resizing within the first year of purchase for most rings, including engagement rings and wedding rings. After the initial resize or after one year, resizing fees may apply.
Resizing Process
Blue Nile’s ring resizing process is simple and designed to make getting the right fit easy. Here’s how to get started and what to expect.
How to Request a Resize
To request a resize ring service, contact us using the option that works best for you:
•
Online chat: Start a chat on bluenile.com, enter your order number and request a resize. You’ll be guided to your specific order details to begin the process.
•
My account: Log in to your account and visit the “My Orders” section to request a resize or return. If you don’t have an account, you can create one using the email from your order.
What to Expect
Here’s what to expect once you begin the ring resizing process:
•
Returning your ring: After you submit your request, you’ll receive instructions for returning your ring. If you are located in the U.S., you can download a prepaid, fully insured return shipping label immediately. For
international orders, return instructions and shipping documents are typically provided within 1–2 business days.
• Resizing and inspection: Once your ring is received, it is inspected to confirm it can be resized. Our jewelers then adjust the ring to the requested size using precise measurements to ensure an accurate fit while maintaining the original design. After resizing is complete, the ring is carefully inspected to meet Blue Nile quality standards.
• Finishing and return shipping: Once approved, your ring is securely packaged and shipped back to you. Processing and shipping times may vary depending on the complexity of the resize and your location.
• What you may notice after resizing: Resizing may involve adding or removing a small amount of metal. As such, the band may appear slightly thicker or thinner after resizing is complete, though changes are typically minimal.
Ring Resizing Limitations
While many rings can be resized, some styles and purchase types are not eligible due to design, materials or prior modifications. If a ring cannot be resized, this will be noted on the
product detail page, typically near the ring size selection.
If you’re unsure whether your ring can be resized, our jewelry and diamond experts can help you review your options.
Non-Eligible Purchases
The resizing policy does not apply to:
• Personalized jewelry
• Custom orders
• Engraved items
• Rings that have already been resized
• Clearance items and final sale items
Ring Styles That Cannot Be Resized
Some ring styles also cannot be resized due to their design. These may include:
• Eternity rings with stones around the entire band, which leave no space to adjust the size
• Milgrain or ornate wedding rings, where resizing may disrupt detailed patterns
• Silver rings, which may be limited due to durability and design considerations
• Rings made with alternative materials like tungsten, titanium or ceramic because these materials cannot be easily reshaped
If your ring cannot be resized, you may be eligible to request an exchange within 30 days of purchase.
Size Adjustment Restrictions
Most rings can be resized up or down by two sizes. If your ring requires an adjustment of more than two sizes, you may request an exchange within 30 days of purchase.
Additional Terms and Conditions
Additional conditions may apply when requesting a ring resize, depending on your ring's design and the nature of the adjustment.
• Processing times may vary based on the complexity of the resize
• Shipping timelines depend on location and carrier availability
• Resizing requests are subject to inspection and approval by our jewelers
Frequently Asked Questions
Does Blue Nile offer free ring resizing?
Yes, Blue Nile offers free ring resizing on eligible rings within the first year of purchase. This service covers the initial size adjustment within the recommended sizing range.
How many times can a ring be resized for free?
Most rings are eligible for one free resize within the first year of purchase. Additional resizing requests or adjustments outside of this timeframe may incur a fee.
Can all rings be resized?
No, not all rings can be resized. Certain designs, such as eternity rings or those made from materials like tungsten, may not allow resizing. If you're unsure if a ring can be resized, check the product detail page or
contact customer service to confirm.
How do I request a ring resize from Blue Nile?
To request a ring resize,
contact us via Blue Nile chat, your online account, or by calling customer service. Once your request is submitted, you’ll receive instructions for returning your ring for resizing.
Will resizing change the appearance of my ring?
Resizing may slightly affect the thickness or appearance of the band, depending on the adjustment. In most cases, these changes are minimal. Each ring is inspected to ensure it meets quality standards before being returned.
Where is the best place to buy engagement rings with free resizing?
Blue Nile offers free ring resizing on eligible engagement rings within the first year of purchase, making it easy to order online with confidence and adjust the fit if needed.
Who offers free ring resizing with purchase?
Blue Nile offers free ring resizing with purchase on eligible rings within the first year, helping ensure a comfortable fit without additional cost during the initial sizing period.
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