FREE RING RESIZING

Key details about free ring resizing at Blue Nile

• One free resize within 6 months of purchase on eligible rings

• Resize most rings up or down within two sizes

• 30-day exchange option if resizing isn’t possible

Most rings can be resized, but eligibility depends on when the ring was purchased, its design and how much the size needs to change.

Ring resizing applies to rings that meet the following criteria:

• Purchased from Blue Nile within the last 6 months

• Not previously resized

• Can be adjusted within a two-size range

• Designed in a metal and style that allows resizing

• Requested by the original purchaser or gift recipient 

Additional requirements and exclusions may apply. See Ring Resizing Limitations below for details.

We offer one free ring resizing, up or down two sizes, within 6 months of your Blue Nile ring purchase if the design permits, including engagement rings and wedding rings. For resizing after your free resize or after 6 months, contact Customer Service to discuss your options.

Blue Nile’s ring resizing process is simple and designed to make getting the right fit easy. Here’s how to get started and what to expect.

To request a resize ring service, contact us using the option that works best for you:

• Online chat: Start a chat on bluenile.com, enter your order number and request a resize. You’ll be guided to your specific order details to begin the process.

• My account: Log in to your account and visit the “My Orders” section to request a resize or return. If you don’t have an account, you can create one using the email from your order.

• Call or email: Contact our customer service team for assistance. We’re available 7 days a week from 5 am to 2 am EST. 

Here’s what to expect once you begin the ring resizing process:

• Returning your ring: After you submit your request, you'll receive instructions for returning your ring. Shipping fees are the purchaser's responsibility. If you are located in the U.S., you can download a fully insured return shipping label immediately, and a copy is emailed to you. For international orders, your return airway bill and shipping instructions are emailed within 1–2 business days. Keep your original packaging and documentation, including your lab report; you don't need to send them with your ring.

• Resizing and inspection: Once your ring is received, it is inspected to confirm it can be resized. Our jewelers then adjust the ring to the requested size using precise measurements to ensure an accurate fit while maintaining the original design. After resizing is complete, the ring is carefully inspected to meet Blue Nile quality standards.

• Finishing and return shipping: Once approved, your ring is securely packaged and shipped back to you. Processing and shipping times may vary depending on the complexity of the resize and your location.

• What you may notice after resizing: Resizing may involve adding or removing a small amount of metal. As such, the band may appear slightly thicker or thinner after resizing is complete, though changes are typically minimal.

While many rings can be resized, some styles and purchase types are not eligible due to design, materials or prior modifications. If a ring cannot be resized, this will be noted on the product detail page, typically near the ring size selection.

If you’re unsure whether your ring can be resized, our jewelry and diamond experts can help you review your options. 

The resizing policy does not apply to:

• Personalized jewelry

• Custom orders

• Engraved items

• Rings that have already been resized

• Diamond Upgrade program purchases

• Clearance items and final sale items 

Some ring styles also cannot be resized due to their design. These may include:

• Eternity rings with stones around the entire band, which leave no space to adjust the size

• Milgrain or ornate wedding rings, where resizing may disrupt detailed patterns

• Silver rings, which may be limited due to durability and design considerations

• Rings made with alternative materials like tungsten or titanium because these materials cannot be easily reshaped

If your ring cannot be resized, you may be eligible to request an exchange within 30 days of purchase.

Most rings can be resized up or down by two sizes. If your ring requires an adjustment of more than two sizes, you may request an exchange within 30 days of purchase.  

Additional conditions may apply when requesting a ring resize, depending on your ring's design and the nature of the adjustment.

• Processing times may vary based on the complexity of the resize

• Shipping timelines depend on location and carrier availability

• Resizing requests are subject to inspection and approval by our jewelers 

Yes, Blue Nile offers one free ring resizing, up or down two sizes, within 6 months of your ring purchase if the design permits. The offer is available to the original purchaser or gift recipient and excludes eternity bands, tension rings, alternative-metal rings and other rings that can't be resized.

Each eligible ring receives one free resize within 6 months of purchase. For additional resizing or requests after 6 months, contact Customer Service at 1-800-242-2728 to discuss your options.

No, not all rings can be resized. Eternity bands, tension rings, rings made of alternative metals such as stainless steel, tungsten carbide and tantalum, and other rings that can't be resized due to design or materials are excluded. If you're unsure if a ring can be resized, check the product detail page or contact customer service to confirm.

To request a ring resize, contact us via Blue Nile chat, your online account, or by calling customer service. Once your request is submitted, you’ll receive instructions for returning your ring for resizing.

Resizing may slightly affect the thickness or appearance of the band, depending on the adjustment. In most cases, these changes are minimal. Each ring is inspected to ensure it meets quality standards before being returned.

Blue Nile offers one free ring resizing on eligible engagement rings within 6 months of purchase, up or down two sizes if the design permits, making it easy to order online with confidence and adjust the fit if needed. Eternity bands, tension rings and alternative-metal rings are excluded.

Blue Nile offers one free ring resizing with purchase on eligible rings within 6 months, up or down two sizes if the design permits. Shipping fees are the purchaser's responsibility.

Explore more helpful guides on ring sizing and resizing:

• How to Resize a Ring for a Perfect Fit

• Non-Resizable Ring Types

• Is Your Ring Too Big?

• How to Determine the Perfect Ring Size