Our Policies

Blue Nile is dedicated to providing our customers with up-to-date information about our policies and many of your questions may be answered below. For more information about any of our policies, we invite you to have a conversation with one of our expert Diamond and Jewelry Consultants at service@bluenile.com or 1-800-242-2728.

All Blue Nile orders ship fully insured, with a trusted carrier.
We offer a 30-day, no questions asked, return policy on every item.
Blue Nile is grateful to all military personnel and their families. To say thank you, you have access to an exclusive phone number and more.
These terms and conditions apply to the Blue Nile Web site. Please read these terms and conditions carefully
We want to make sure your shopping experience exceeds your expectations, so we have taken measures to guarantee your orders will be safe and secure, from our door to yours.
Blue Nile is dedicated to your privacy. Read our privacy policy for more details.
Always Conflict Free. Blue Nile sells only ethically sourced diamonds, proudly enforcing the highest industry standards.
We are proud to ship to customers in many countries around the globe. View our International Shipping page for the full list of countries and currencies that we support.
Blue Nile offers a variety of payment methods for orders shipping outside of the United States.
Blue Nile offers a variety of payment methods for orders shipping within the United States.
These policies apply to orders to be shipped to U.S. (and APO/FPO) addresses