Our Policies

U.S. Order Policies. These policies apply to orders to be shipped to U.S. (and APO/FPO) addresses.

Security. We want to make sure your shopping experience exceeds your expectations, so we have taken measures to guarantee your orders will be safe and secure, from our door to yours.

Privacy Policy. Blue Nile is dedicated to your privacy. Read our privacy policy for more details.

30-Day Return Policy. We stand behind every item we sell and want you to be truly delighted with your purchase. If you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days from the shipment date, for a full refund or exchange - no questions asked. All items must be in original condition and contain all original packaging and all other documentation including laboratory grading report certificate, if any. 

*Personalized jewelry, custom orders, engraved items, items re-sized after initial purchase, Diamond Upgrade program purchases, Clearance, and “Final Sale" items are not eligible for return or exchange.

Military Shipping Policies. Blue Nile is grateful to all military personnel and their families. To say thank you, you have access to an exclusive phone number and more.

U.S. Payment Methods. Blue Nile offers a variety of payment methods for orders shipping within the United States.

Terms & Conditions. These terms and conditions apply to the Blue Nile Web site. Please read these terms and conditions carefully.

Ethical Sourcing. Always Conflict Free. Blue Nile sells only ethically sourced diamonds, proudly enforcing the highest industry standards.

International Policies. We are proud to ship to customers in many countries and regions around the globe. View our international Shipping page for the full list of countries, regions, and currencies that we support.

International Payment Methods. Blue Nile offers a variety of payment methods for orders shipping outside of the United States.

Accessibility. Blue Nile desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion.