International Orders and Shipping Policy
Blue Nile ships to select international destinations and offers secure checkout, reliable carrier service and a 30-day return policy for qualifying orders.
Before placing your order, be aware that as the recipient, you are typically responsible for all duties, taxes and import fees assessed by your destination country.
View Where We Ship
When you place an international order, ownership of your purchase transfers to you once the carrier picks it up from Blue Nile's facilities.
Title and risk of loss for items ordered will transfer to the recipient once the carrier has picked up your shipment from Blue Nile's facilities.
We recommend reviewing our shipping policy for full details on how your order is handled before it is handed over to the carrier.
Duties and Taxes
All duties, taxes and import fees assessed by your destination country are the responsibility of the recipient. These costs are not included in your Blue Nile purchase price and vary by country, product type and declared value.
Check with your local customs authority for an estimate before placing your order.
Customs Processing and Delivery Timelines
International orders may be delayed by customs inspection and processing in the destination country. Blue Nile cannot guarantee delivery timelines for international shipments and is not responsible for delays caused by customs authorities.
Allow extra time when ordering internationally, especially for time-sensitive occasions.
Local Regulations and Product Eligibility
Some Blue Nile products may not comply with import regulations in certain destination countries. You are responsible for verifying that your order meets local requirements before placing it. If you have questions about product eligibility in your country, contact us before ordering.
Questions about your international order? Visit our frequently asked questions page.
When you order from Blue Nile from outside the United States, your shipment crosses an international border. This process involves a legal designation called the Importer of Record (IOR). The IOR is the entity legally responsible for a shipment at the point of customs entry in the destination country, including paying all applicable duties and taxes and ensuring the goods comply with local import laws.
When the Customer Is the Importer of Record
For most Blue Nile international orders, you are the Importer of Record. That means IOR responsibilities are yours from the moment the carrier picks up your package. Before placing your order, we recommend taking the following steps:
• Check your country's import regulations for jewelry, diamonds and precious metals.
• Be prepared to pay duties and taxes upon delivery or customs clearance.
• Confirm product eligibility in your destination country before ordering.
If you have questions about your country's import requirements, contact us before placing your order. It's easier to resolve questions before a shipment is in transit than after.
Not all products and services available in the US are available for international orders. Limitations include:
• Product availability. Not all items in the Blue Nile US catalog are available for international delivery. Availability varies by destination country and product type.
• Material restrictions. Certain materials may be subject to import restrictions or prohibitions in specific destination countries. Customers are responsible for verifying product eligibility before ordering.
• Warranty and service terms. Product warranties and service agreements may differ for international orders.
• Delivery timelines. Blue Nile cannot guarantee delivery timelines for international shipments. Customs processing times vary by country and are outside our control.
• Carrier limitations. Some destinations may have carrier-specific restrictions that affect available shipping options or delivery speeds.
For a full list of countries and regions we deliver to, visit our shipping destinations page. For details on accepted payment methods, visit our international payment methods page.
International shipments are subject to opening and inspection by customs authorities in the destination country. As part of the customs clearance process, information about your order, shipment contents and products may be shared with our shipping partners and the relevant customs authorities.
Blue Nile is required by law to provide accurate customs documentation and cannot misrepresent the contents or value of any shipment.
For full details on your responsibilities under Blue Nile's International Shipping Agreement, visit our ISA terms page.
We stand behind every item we sell and want you to be truly delighted with your purchase. If you're not 100% satisfied, you may return your item in its original, unworn condition within 30 days from the shipment date for a full refund or exchange, with no questions asked.
International returns follow the same core policy as domestic returns, with a few additional considerations. Read the full details of our free returns policy before initiating a return.
30-Day Return Policy
Blue Nile's 30-day return window applies to international orders. To qualify, your item must meet the following conditions:
• Original condition. Items must be unworn, unaltered and free of damage not present at delivery.
• Original packaging. Items must be returned in their original Blue Nile packaging with all included documentation.
• Within the return window. Your return must be initiated within 30 days of the shipment date.
International customers are responsible for return shipping costs. Duties and taxes paid at the time of import are not refundable by Blue Nile, as these are assessed and retained by the customs authority directly.
Items Not Eligible for Return
The following items are not eligible for return:
• Engraved or personalized items. Any item engraved, monogrammed or otherwise personalized to your specifications.
• Custom or special orders. Items designed or configured outside Blue Nile's standard catalog.
• Worn, resized or altered items. Items that have been worn, resized, repaired, or altered after delivery.
• Items damaged after delivery. Damage occurring after receipt is not covered under the return policy.
If you're unsure whether your item qualifies, reach out to our team before initiating the process.
Before placing your order, be aware that as the recipient, you are typically responsible for all duties, taxes and import fees assessed by your destination country.
View Where We Ship
Title and Risk of Loss
When you place an international order, ownership of your purchase transfers to you once the carrier picks it up from Blue Nile's facilities.
Title and risk of loss for items ordered will transfer to the recipient once the carrier has picked up your shipment from Blue Nile's facilities.
We recommend reviewing our shipping policy for full details on how your order is handled before it is handed over to the carrier.
Duties and Taxes
All duties, taxes and import fees assessed by your destination country are the responsibility of the recipient. These costs are not included in your Blue Nile purchase price and vary by country, product type and declared value.
Check with your local customs authority for an estimate before placing your order.
Customs Processing and Delivery Timelines
International orders may be delayed by customs inspection and processing in the destination country. Blue Nile cannot guarantee delivery timelines for international shipments and is not responsible for delays caused by customs authorities.
Allow extra time when ordering internationally, especially for time-sensitive occasions.
Local Regulations and Product Eligibility
Some Blue Nile products may not comply with import regulations in certain destination countries. You are responsible for verifying that your order meets local requirements before placing it. If you have questions about product eligibility in your country, contact us before ordering.
Questions about your international order? Visit our frequently asked questions page.
What "Importer of Record" Means
When you order from Blue Nile from outside the United States, your shipment crosses an international border. This process involves a legal designation called the Importer of Record (IOR). The IOR is the entity legally responsible for a shipment at the point of customs entry in the destination country, including paying all applicable duties and taxes and ensuring the goods comply with local import laws.
When the Customer Is the Importer of Record
For most Blue Nile international orders, you are the Importer of Record. That means IOR responsibilities are yours from the moment the carrier picks up your package. Before placing your order, we recommend taking the following steps:
• Check your country's import regulations for jewelry, diamonds and precious metals.
• Be prepared to pay duties and taxes upon delivery or customs clearance.
• Confirm product eligibility in your destination country before ordering.
If you have questions about your country's import requirements, contact us before placing your order. It's easier to resolve questions before a shipment is in transit than after.
International Shipping Limitations: What to Expect
Not all products and services available in the US are available for international orders. Limitations include:
• Product availability. Not all items in the Blue Nile US catalog are available for international delivery. Availability varies by destination country and product type.
• Material restrictions. Certain materials may be subject to import restrictions or prohibitions in specific destination countries. Customers are responsible for verifying product eligibility before ordering.
• Warranty and service terms. Product warranties and service agreements may differ for international orders.
• Delivery timelines. Blue Nile cannot guarantee delivery timelines for international shipments. Customs processing times vary by country and are outside our control.
• Carrier limitations. Some destinations may have carrier-specific restrictions that affect available shipping options or delivery speeds.
For a full list of countries and regions we deliver to, visit our shipping destinations page. For details on accepted payment methods, visit our international payment methods page.
Customs Information Privacy
International shipments are subject to opening and inspection by customs authorities in the destination country. As part of the customs clearance process, information about your order, shipment contents and products may be shared with our shipping partners and the relevant customs authorities.
Blue Nile is required by law to provide accurate customs documentation and cannot misrepresent the contents or value of any shipment.
For full details on your responsibilities under Blue Nile's International Shipping Agreement, visit our ISA terms page.
Returns for International Orders
We stand behind every item we sell and want you to be truly delighted with your purchase. If you're not 100% satisfied, you may return your item in its original, unworn condition within 30 days from the shipment date for a full refund or exchange, with no questions asked.
International returns follow the same core policy as domestic returns, with a few additional considerations. Read the full details of our free returns policy before initiating a return.
30-Day Return Policy
Blue Nile's 30-day return window applies to international orders. To qualify, your item must meet the following conditions:
• Original condition. Items must be unworn, unaltered and free of damage not present at delivery.
• Original packaging. Items must be returned in their original Blue Nile packaging with all included documentation.
• Within the return window. Your return must be initiated within 30 days of the shipment date.
International customers are responsible for return shipping costs. Duties and taxes paid at the time of import are not refundable by Blue Nile, as these are assessed and retained by the customs authority directly.
Items Not Eligible for Return
The following items are not eligible for return:
• Engraved or personalized items. Any item engraved, monogrammed or otherwise personalized to your specifications.
• Custom or special orders. Items designed or configured outside Blue Nile's standard catalog.
• Worn, resized or altered items. Items that have been worn, resized, repaired, or altered after delivery.
• Items damaged after delivery. Damage occurring after receipt is not covered under the return policy.
If you're unsure whether your item qualifies, reach out to our team before initiating the process.
Frequently Asked Questions
Whether you're shopping with us for the first time or have questions about an order already in transit, the answers below address the most common international shipping questions.
Will I have to pay duties and taxes on my international order?
Yes. Duties, taxes and import fees are assessed by your destination country's customs authority and are the recipient's responsibility. These costs are not included in your Blue Nile purchase price and vary based on product type, declared value and your country's import regulations.
Check with your local customs authority for an estimate before placing your order.
Why might my international order be delayed?
International orders may be delayed due to customs inspection, documentation review or processing backlogs in the destination country. The customs clearance timeline varies by country and is outside Blue Nile's control. Allow extra time when ordering internationally, especially for time-sensitive occasions like engagements, anniversaries or gift-giving events.
Are Blue Nile products compliant with my country’s regulations?
Product compliance varies by country and product type. Blue Nile cannot guarantee that all products meet the import requirements of every destination country, and customers are responsible for verifying eligibility before placing an order. If you have specific questions, consult your local customs authority or visit our frequently asked questions page.
Can all Blue Nile products be shipped internationally?
Not all products available in the US catalog ship to every international destination. Availability varies by product type and destination country, and some materials may be subject to import restrictions. To confirm what ships to your location, use the button at the top of this page to view our shipping destinations.
What happens if my order does not clear customs?
If your order is held or rejected by customs, it may be returned to Blue Nile or held pending resolution. Contact us as soon as possible so we can work with you to find a solution. The final determination rests with the customs authority, but Blue Nile will do everything within our ability to help resolve the situation.