Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our expert Diamond and Jewellery Consultants at serviceca@bluenile.ca or 888-565-7609.

Blue Nile offers free, secure shipping on each order. Orders ship using the fastest delivery option available in your area.
We offer a 30-day return policy on every item to ensure that you are absolutely satisfied with your Blue Nile experience.
All Blue Nile products come with free, elegant gift packaging. You may also enclose a personalized gift card with your order.
Blue Nile provides a professional jewellery appraisal with all Build Your Own Diamond Jewellery items, as well as diamond, pearl, and gemstone jewellery items.
Your Blue Nile purchase is insured from our facility until the moment you receive your item. Learn more about continuing insurance.
Contact Blue Nile to compare a competitor's diamond against one of ours. In most cases, we can meet or beat their price.
Learn about our new lifetime diamond upgrade program for all Blue Nile diamonds.
Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.
We stand behind the quality of our products. If you have any concerns, please contact us.
Blue Nile’s Personal Shopping Consultants offer expert guidance to help you find the perfect gift. Call 888-565-7609 for this complimentary service.
We are pleased to offer a wide range of high-quality, certified natural diamonds from Canadian sources.
Blue Nile offers an exclusive collection of rare coloured diamonds, including extremely rare diamonds in red and pink hues.
Once you purchase, receive, and inspect your loose diamond, simply send it insured back to Blue Nile and we will create your custom ring for you.
Laser Inscriptions
All of our Blue Nile Signature Collection diamonds are laser inscribed. If you find a diamond that is not inscribed, we will inscribe it for you.
Blue Nile is proud to offer our Build Your Own Diamond Jewellery  and our loose diamond collection to customers in many other countries around the world.
We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.
Enter our exclusive Blue Nile Sweepstakes for your chance to win.