Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our expert Diamond and Jewellery Consultants at serviceca@bluenile.ca or 888-565-7609.

Blue Nile offers free, secure shipping on each order. Orders ship using the fastest delivery option available in your area.
Our commitment to you does not end at delivery. Items may be returned or exchanged within 30 days from when they were shipped, free-of-charge and no questions asked.
All Blue Nile products come with free, elegant gift packaging. You may also enclose a personalized gift card with your order.
Blue Nile provides a professional jewellery appraisal with all Build Your Own Diamond Jewellery items, as well as diamond, pearl, and gemstone jewellery over USD $1,000.
Your Blue Nile purchase is insured from our facility until the moment you receive your item. Learn more about continuing insurance.
We stand behind the quality of our products. If you have any concerns, please contact us.
Contact Blue Nile to compare a competitor's diamond against one of ours. In most cases, we can meet or beat their price.
Learn about our new lifetime diamond upgrade program for all Blue Nile diamonds.
We've partnered with Mondiamo to offer a loose diamond and diamond jewellery buyback program.
Our special order program helps you craft your perfect ring with expert guidance for custom modifications and special requests.
Enter our exclusive Blue Nile Sweepstakes for your chance to win.
Blue Nile offers an exclusive collection of rare coloured diamonds, including extremely rare diamonds in red and pink hues.
Blue Nile is proud to offer our Build Your Own Diamond Jewellery and our loose diamond collection to customers in many other countries and regions around the world.
Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.
We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.