Returns Are Free

Our commitment to you does not end at delivery. We offer the following services to make your return experience as pleasant as possible:

30-Day Returns

Items may be returned or exchanged within 30 days from when they were shipped.

Free Shipping

You'll get a free insured shipping label sent to your email.*

No cross-border shipping

Easy returns to our Canada fulfilment centre.

Start Your Return

Please contact a Diamond & Jewellery Consultant to start your return.

1-888-565-7609 1-888-565-7609
Email Us

Check Your Return Status

Should you wish to check the status of your return, please visit our Return Status page.

*Free returns apply to Australia, US and Canada customers only. Two complimentary returns are allowed per customer, per year. For further details, please visit our Return Policies page.