Blue Nile Jewelry Services
Blue Nile offers unparalleled jewelry services from the moment you browse our fine selection through our limited lifetime warranty. Use this guide to discover all the jewelry services we offer.
For more information about any Blue Nile services, you can also speak with one of our diamond experts at service@bluenile.com or 1-800-242-2728.
Shipping and Order Services
Timeless jewelry deserves secure shipping. At Blue Nile, we offer timely shipping services to ensure your jewelry arrives safely.
Free Secure Shipping
Blue Nile merges affordability with timeliness by offering free secure shipping on every U.S. order.
We understand the importance of receiving your jewelry fast, which is why we also offer overnight shipping for orders over $500. Orders less than $500 receive two-day shipping.
International Orders
Blue Nile is proud to offer our Design Your Own Diamond Jewelry and our loose diamond collection to customers in 40 countries and regions worldwide. We even offer payments in different currencies to eligible locations.
Jewelry Packaging
Make your special moment even more spectacular with Blue Nile packaging. All of our jewelry comes with a free Blue Nile box to mark the occasion and protect your jewelry.
Blue Nile ring boxes also come with a gift card to personalize our sophisticated presentation. For small jewelry, we package items in cloth pouches for easy tracking of your valuables.
Warranty, Returns and Protection
The Blue Nile warranty, returns and protection plans provide peace of mind to our valuable customers.
Limited Lifetime Warranty
Our jewelry lifetime warranty protects your elegant items. When you choose Blue Nile, you’ll receive the following complimentary services:
• Free cleaning
Free inspections
• Free prong tightening
• Free ring resizing
• Free repair services for manufacturing defects
We stand behind the quality of our products. To learn more about Blue Nile services through our lifetime warranty, please contact us.
Return Policy
Blue Nile offers a 30-day money-back guarantee. We are committed to providing you with the absolute best purchase possible.
If you're not 100% satisfied, you can receive a full refund or exchange items for a better option suited to your needs.
To return an item, it must be in its original condition and unworn. Ineligible items include personalized gemstones and clearances.
Jewelry Insurance
Your Blue Nile purchase has jewelry insurance from our facility until it arrives at your address.
Our partnership with Jewelers Mutual Insurance Group means you receive the ultimate protection through comprehensive repair and replacement coverage.
Ring Services and Maintenance
Staying on top of your ring's care has never been easier with Blue Nile’s ring services and maintenance options.
Ring Sizing
We resize rings once for free within the first year of your purchase, including return shipping worldwide. This is available only for rings that can be resized.
We also offer repeat resizing, though additional charges apply. Review our ring resizing policy and learn more about how to measure your ring size to find the right fit.
Cleaning and Servicing Your Ring
We recommend that you clean and polish your ring and have its prongs inspected every six months. These complimentary Blue Nile cleaning services keep your ring vibrant and timeless.
Diamond and Pricing Services
We strive to offer the lowest prices on diamond jewelry. Our Diamond Price Guarantee helps ensure that we remain competitive and work with you to provide affordable prices.
Diamond Price Guarantee
Contact Blue Nile to compare a competitor's diamond against one of ours with our Diamond Price Guarantee. In most cases, we can meet or beat their price.
Diamond Upgrade Program
The Blue Nile buy-back offers a diamond upgrade program for all Blue Nile diamonds. Use this program to upgrade your old jewelry to newer diamonds with a bigger shine.
Engraving Services
Personalize an engagement or wedding ring with our engravable ring options. Our diamond experts can engrave a small message on your ring to elevate its appearance.
Custom Jewelry and Personalization Services
Our quality, custom services let you better personalize jewelry for the ones you love.
Special Order Engagement Rings
Our special order program helps you craft your perfect ring with expert guidance for custom modifications and special requests.
Long-Term Jewelry Care and Inspection
Our free cleaning, inspection and maintenance services help extend the lifespan of your jewelry. Send your jewelry to our diamond experts every six months to stay on top of maintenance.
Insurance Replacement Certificate
Blue Nile provides an insurance replacement certificate with all engagement rings and jewelry over $5,000.
Financing and Payment Options
We offer flexible payment options, including VISA, MasterCard, American Express, Discover, and the Blue Nile credit card. We also offer payment through PayPal, subject to limitations. For large purchases over $1,000, we accept bank wire transfers.
Additional Jewelry Offerings
Capture life’s vibrance with one of our Blue Nile exclusive colored diamonds. The Blue Nile colored diamonds collection offers a variety of jaw-dropping natural and lab-grown diamonds, including extremely rare red and pink hues.