Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our diamond and jewellery experts at serviceuk@bluenile.co.uk or 1800-337-744.

Blue Nile offers free shipping on every order.
Orders shipped between November 15 - December 15 may be returned through January 15.
All Blue Nile products come with a free box. You may also include a free personalised gift message, available at your request.
Blue Nile provides a professional jewellery appraisal with all Build Your Own Diamond Jewellery items, as well as diamond, pearl, and gemstone jewellery over $1000.
Your Blue Nile purchase is insured from our facility until the moment you receive your item. Learn more about continuing insurance.
Contact Blue Nile to compare a competitor's diamond against one of ours. In most cases, we can meet or beat their price.
Learn about our new lifetime diamond upgrade program for all Blue Nile diamonds.
Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.
We stand behind the quality of our products. If you have any concerns, please contact us.
Our diamond and jewellery experts will help you find the perfect gift. contact us for this complimentary service.
Enter our exclusive Blue Nile Sweepstakes for your chance to win.
Blue Nile offers an exclusive collection of rare coloured diamonds, including extremely rare diamonds in red and pink hues.
Personalise an engagement ring, wedding ring or choose from our sterling silver gifts to have expertly engraved.
Once you purchase, receive, and inspect your loose diamond, simply send it insured back to Blue Nile and we will create your custom ring for you.
Blue Nile is proud to offer our Build Your Own Diamond Jewellery  and our loose diamond collection to customers in many other countries and regions around the world.
We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.