Contact Us

What if I need the ring resized?

Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact a Diamond and Jewellery Consultant at 00853-6262-6384 or 00853-6262-6384 to arrange your free ring resizing.

Will you create a custom piece of jewellery for me or make a small change?

Blue Nile's diamond and jewellery experts will help you create exactly what you want, simply call 00853-6262-6384.

Can you help me keep the engagement ring a surprise?

Since jewellery is often given for an engagement or other special occasion, we will help keep your purchase a surprise. We can expedite your delivery, or we can ship your order to an address other than your home. Please contact a Diamond and Jewellery Consultant at 00853-6262-6384 for any special requests.

Will I be charged sales tax?

Blue Nile collects sales tax on orders shipped to addresses within Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington DC, Washington State, West Virginia, Wisconsin and Wyoming. Sales tax within each of these states may vary based on the final destination of the package.

Can I buy from you if I live outside the United States?

We are proud to ship to 45 different countries and regions around the globe. View our International Shipping page for the full list of countries and regions.

What payment methods do you accept?

• For your convenience, we offer credit cards, bank wires, gift certificates, financing and other payment methods. See our United States Payment Methods.
• See our International Payment Methods

Are your prices flexible?

Blue Nile offers certified diamonds and fine jewellery at prices significantly below traditional retail with the highest quality standards in the industry.

Will you deliver on Saturdays?

We may be able to arrange for your order to be delivered on Saturday. FedEx Saturday Service covers the majority of US cities. If Saturday Service is unavailable in your area, we can arrange for you to pick up your package at the FedEx World Service Centre nearest you.

Will I be liable for my diamond or jewellery while it is being shipped?

We fully insure each order all the way to you, which means your shipment is risk-free in transit. For added security, it is our policy that a signature is required for all Blue Nile orders over $1,000, regardless of any signature waivers you may have with FedEx®.