Our Policies
Blue Nile is dedicated to providing our customers with up-to-date information about our policies and many of your questions may be answered below. For more information about any of our policies, we invite you to have a conversation with one of our diamond and jewelry experts at service@bluenile.com or 1-800-242-2728.
Shipping Policy. All Blue Nile orders ship with a trusted carrier.
U.S. Order Policies. These policies apply to orders to be shipped to U.S. (and APO/FPO) addresses.
Security. We want to make sure your shopping experience exceeds your expectations, so we have taken measures to guarantee your orders will be safe and secure, from our door to yours.
Privacy Policy. Blue Nile is dedicated to your privacy. Read our privacy policy for more details.
30-Day Return Policy. We offer a 30-day, no questions asked, return policy on every item.
Military Shipping Policies.
Blue Nile is grateful to all military personnel and their families. To say thank you, you have access to an exclusive phone number and more.
U.S. Payment Methods. Blue Nile offers a variety of payment methods for orders shipping within the United States.
Terms & Conditions.
These terms and conditions apply to the Blue Nile Web site. Please read these terms and conditions carefully.
Ethical Sourcing. Always Conflict Free. Blue Nile sells only ethically sourced diamonds, proudly enforcing the highest industry standards.
International Policies. We are proud to ship to customers in many countries and regions around the globe. View our international Shipping page for the full list of countries, regions, and currencies that we support.
International Payment Methods.
Blue Nile offers a variety of payment methods for orders shipping outside of the United States.
Accessibility. Blue Nile desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion.