Our Customers Say It Best
Blue Nile offers the finest diamond and jewelry purchase experience anywhere. We know these experiences are best presented with unedited reviews and ratings from actual Blue Nile customers who've purchased engagement rings to silver jewelry.
It takes more than the commitment of our 30-day money back guarantee for you to be thrilled with your purchase — it's also what customers just like you are saying. The recognition we have received from the media is invaluable, yet we are most proud of these product reviews and testimonials from more than 40,000 Blue Nile customers.
To submit a review for your Blue Nile purchase, look for your product testimonial email and use the link within to share your experience.
Customer Letters
Our customers tell the story better than we can.
The ring was very beautiful and exactly what I was hoping for. I have never purchased a diamond and was very leery. My fried recommended Blue Nile and on that recommendation I went forward.
The selection process was great with the sliding scales and when I narrowed it down to a few I called the customer reps and they guided me in the rest of the way.
Shopping in general is not something I generally enjoy, but this experience was notable. I will definitely shop here again.
James, Phillips Ranch CA – May 7, 2012
My wife absolutely loves her wedding band. It was slightly large so we used a local jeweler to re-size it smaller, bad move. The jeweler apparently loosened a diamond mount in the process, causing the ring to loose a diamond. Additionally, the ring showed misalignment marks where the re-size was reattached. We returned the ring to Blue Nile for repairs, hoping they could fix the damage. Blue Nile stepped up in an unbelievable way. Not only did they repair the ring, but they did so at no charge. Amazing. Blue Nile not only sells quality merchandise, they offer customer service beyond compare. In this day that is priceless. Thank you Blue Nile, you have a customer for life.
Michael, Port Neches TX – Apr 27, 2012
I was very sceptical about buying an enagement ring online at first. I am so glad that I did!! The customer service was outstanding and I could call for questions and not have to worry about feeling pressured or have someone try to sell me more. The ring was more beautiful than what you seen on the screen! Amazing ring! Amazing price! I highly recomend Blue Nile to anyone!
Anonymous
I did a lot of retail shopping before purchasing from Blue Nile. No other retailer even came close for value. I was nervous about buying online, but the earrings far exceeded my expectations. The best part was being able to shop at my own pace and not to have to deal with pushy retail staff.
Mary, Sterling CT – Apr 6, 2012
