Our Customers Say It Best
Blue Nile offers the finest diamond and jewelry purchase experience anywhere. We know these experiences are best presented with unedited reviews and ratings from actual Blue Nile customers who've purchased engagement rings to silver jewelry.
It takes more than the commitment of our 30-day money back guarantee for you to be thrilled with your purchase — it's also what customers just like you are saying. The recognition we have received from the media is invaluable, yet we are most proud of these product reviews and testimonials from more than 40,000 Blue Nile customers.
To submit a review for your Blue Nile purchase, look for your product testimonial email and use the link within to share your experience.
Customer Letters
Our customers tell the story better than we can.
As always, Blue Nile delivers wonderful products at fantastic prices. Fast delivery and truly exceptional customer service
David, Farmington MN – Feb 10, 2012
If you are doing research on where to buy your diamond, you have found the best place right here!!! My fiance and I did a lot of research and no place compared to the exceptional ring that we order from blue nile. Even though you don't actually get to talk to someone face to face, the customer services didn't waste any time making sure we felt good about the purchase. There was times that we called at 12 at night asking about unrelated question ( just trying to learn more about Diamonds) and they were always happy and helpful! I will definitely be shopping here again!
Mickyiela, Melbourne FL – Feb 7, 2012
Hello. Just thought I would drop a line to say that as usual, Blue Nile has done a great job all around. Great products at significantly lower prices. The least expensive, comparable ring we found at traditional retailers was twice the price! Furthermore, the customer service we routinely receive from Blue Nile is beyond compare! we love purchasing our jewellery from Blue Nile!
Eva, Waterloo ON – Feb 6, 2012
I am extremely pleased with the engagement ring I ordered, the reaction of my fiance (and her friends & family!), and the customer service provided by Blue Nile. This is a great company, and they are providing beautiful products at very fair prices and backing them up with outstanding service! The engagement ring shopping experience can be a bit "trying" at times but Blue Nile's customization features helped compare diamonds and settings and made it easy to peruse without being pressured by a salesman. Their customer service representatives were knowledgeable, friendly, and professional. A few weeks after the proposal, my fiance and I thought that we should have the ring resized. I was worried that this might be a hassle. It was not. The ring was back on her finger within a week! On top of that, we had just moved and had accidentally provided a slightly off address. Blue Nile handled the matter promptly with FedEx and it was redirected while en route! Could. Not. Be. Happier.
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