Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our expert Diamond and Jewelry Consultants at service@bluenile.com or 1 800-242-2728.

Blue Nile offers free FedEx® shipping on every U.S. order. Orders over $1,000 ship with FedEx Priority Overnight®.
Returns are simple with just 4 easy steps.
All Blue Nile products come with free, elegant gift packaging. You may also enclose a personalized gift card with your order.
Blue Nile provides a professional jewelry appraisal with all Build Your Own Diamond Jewelry® items, as well as diamond, pearl, and gemstone jewelry over $1,000.
Learn about the flexible payment options available with the Blue Nile Credit Card. Convenient 12 month Financing Option.
Your Blue Nile purchase is insured from our facility until the moment you receive your item. Learn more about continuing insurance.
Contact Blue Nile to compare a competitor's diamond against one of ours. In most cases, we can meet or beat their price.
Learn about our new lifetime diamond upgrade program for all Blue Nile diamonds.
Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.
We stand behind the quality of our products. If you have any concerns, please contact us.
Blue Nile’s Personal Shopping Consultants offer expert guidance to help you find the perfect gift. Call 1 888-565-7641 for this complimentary service.
We are pleased to offer a wide range of high-quality, certified natural diamonds from Canadian sources.
Blue Nile offers an exclusive collection of rare colored diamonds, including extremely rare diamonds in red and pink hues.
Personalize an engagement ring, wedding ring or choose from our sterling silver gifts to have expertly engraved.
Once you purchase, receive, and inspect your loose diamond, simply send it insured back to Blue Nile and we will create your custom ring for you.
Laser Inscriptions
All of our Blue Nile Signature Collection diamonds are laser inscribed. If you find a diamond that is not inscribed, we will inscribe it for you.
Blue Nile is proud to offer our Build Your Own Diamond Jewelry  and our loose diamond collection to customers in many other countries around the world.
We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.
Tell a friend about Blue Nile, and you can both save up to $100. You can save with every referral, and there's no limit to how many friends you can refer!
Enter our exclusive Blue Nile Sweepstakes for your chance to win.