International Order & Shipping Policies

We are proud to ship to customers in many countries around the globe. View our International Shipping page for the full list of countries and currencies that we support.

The policies below apply to Blue Nile orders shipped to all applicable countries with the exception of the EU, Canada, the UAE, and China. For Blue Nile orders shipping to the US (or APO/FPO addresses) please see our US Order & Shipping Policies.

If you have any questions, please don't hesitate to contact one of our Diamond and Jewelry Consultants at service@bluenile.com or 800-0353-0016. For additional information, please view our Terms and Conditions

International Shipments

Importer of Record

The importer of record refers to the individual or company who is responsible for ensuring that goods are imported in accordance with all laws and regulations of the destination country. The importer of record is responsible for paying all duties, taxes, and fees assessed by customs or the carrier. For further details, please visit our page on Customs, Duties and Taxes.

For the following countries, the recipient is the importer of record:

  • Australia
  • Guam
  • Hong Kong
  • Japan
  • Macau
  • Mexico
  • New Zealand
  • Northern Mariana Islands
  • Norway
  • Puerto Rico
  • Singapore
  • Switzerland
  • Taiwan
  • U.S. Virgin Islands

For the following countries, Blue Nile acts as the importer of record on behalf of the recipient:

  • Canada
  • China
  • United Arab Emirates
  • The European Union

Title And Risk Of Loss

Importer of Record Recipients

Title and risk of loss for items ordered will transfer to the recipient once your shipment has been picked up by the carrier from Blue Nile's facilities.

Non-Importer of Record Recipients

Title and risk of loss for items ordered, transfer to the recipient upon pickup or delivery.

Restrictions

Items eligible to be shipped under our International Shipping Policy are based on the destination country.

Due to specific regulations, Blue Nile's product set may differ for the following countries: Canada, China, and Europe (including Norway and Switzerland).

For shipments destined for Australia, Guam, Hong Kong, Japan, Macau, Mexico, New Zealand, Northern Mariana Islands, Puerto Rico, Singapore, Taiwan, and US Virgin Islands, all products on our US website are eligible.

Shipping

All international orders will be shipped, with no additional charge, via secure, trusted carrier. Please note that the arrival times listed on the US website apply to US shipping addresses only. Estimates of the international shipping delivery times can be provided by one of our Diamond and Jewelry Consultants at service@bluenile.com or 800-0353-0016.

Asset Protection

Asset protection is provided by a premier global insurance company on all orders shipped internationally. A fee of 0.20% of the value of your order will be applied during the checkout process, except for orders to the UAE and China. This protects your order from the time it leaves Blue Nile to when it arrives at your door. This policy is an agreement between the customer and the insurance company. Details about the insurance company and claims process will be provided to you following your purchase in your order confirmation email. For questions about asset protection for shipments to the U.A.E., please contact service@bluenile.com.

Order Payment

Blue Nile accepts payment in any of the following currencies:

  • Australian Dollar
  • Canadian Dollar
  • Chinese Yuan Renminbi
  • Hong Kong Dollar
  • Japanese Yen
  • Macau Pataca
  • Mexican Peso
  • New Taiwan Dollar
  • New Zealand Dollar
  • Singapore Dollar
  • United Arab Emirates Dirham
  • United States Dollar
For orders shipping to China, we can only accept payment in Chinese Yuan Renminbi. For orders shipping to Canada, we can only accept payment in Canadian Dollars.
View payment methods accepted by Blue Nile.

Customs, Duties and Taxes

The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order. These additional charges required for customs clearance are the responsibility of the recipient unless otherwise noted. When your order arrives at customs, either the carrier or customs office will contact you directly to arrange for the payment of any charges that may be due.

For the following countries, duties and/or taxes will be collected in the cart during the checkout process:

For the following countries all customs fees, duties, and taxes will be collected by the carrier or customs office prior to delivery:

Common Clearance Fees

Disbursement Fee - In order to expedite customs clearance, the carrier may advance duty and tax charges on the customer's behalf. A disbursement fee based on the amount advanced will be assessed to the customer when noted in the tables below.

Security Surcharge - Heightened international security requires the carrier to make ongoing investments to meet more stringent international security conditions. A security fee may be imposed.

Warehouse Fee - If your order is unable to be delivered, or duties and taxes are not paid, a warehouse fee may be applied.

The table below shows estimated duty and tax rates. Please be advised that Blue Nile has no control over these charges. The actual amount charged by customs may differ from the rates below. Country of origin information for your order can be provided by our Diamond and Jewelry Consultants to assist in estimating import duties. Please contact your local customs office for further details.

Australia

Estimated Duty Rate
Loose Diamonds: 0%
AUSFTA Eligible Goods: 0%
All Other Goods: 5%
Orders under AU$ 1,000: 0%

Estimated Tax Rate
10%
Orders under AU$ 1,000 are not subject to tax

Total Duty & Tax Rate Estimate: 0% to 15%

NOTE: Orders AU$ 1,000-AU$ 10,000 may be subject to a Formal Entry Fee of AU$ 83.00

All orders AU$ 10,000 and higher may be subject to a Formal Entry Fee of AU$ 185.00

Orders may be subject to a disbursement fee of 2% of the advanced amount, or AU$ 22.00 per shipment, whichever is greater.

SITE: www.customs.gov.au
PHONE: From Australia: 1300 363 263 From outside Australia: +61 2 6275 6666

Canada
Duties and taxes are assessed during the checkout process

Duties are calculated based on the item type and/or origin of the product. Duties are assessed on products manufactured outside of the North American Free Trade Association (NAFTA) countries. Duties, if applicable, will be applied to your order during the checkout process.

Estimated Duty Rate: 0%-8.5%

Taxes will not appear in the shopping cart until after you have entered your billing and shipping address information. Blue Nile collects GST/HST and Quebec PST on the taxable value of all orders shipped to customers in Canada. In addition, Blue Nile collects the additional duties and PST the Canada Border Services Agency (CBSA) assesses upon import of your order into Canada.

Estimated Tax Rate: 5% to 15%

China

Estimated Duty Rate
0%

Estimated Tax Rate
17%

Total Duty & Tax Rate Estimate: 17%

European Union

Duties
Within the EU there is a free movement of goods, no duty will be charged when shipping to the EU.

Taxes
Value added tax (VAT) is included in the pricing of our products. For the rates that are applied, please see the VAT glossary.

The UK VAT Retail Export Scheme allows the VAT amount to be reimbursed to customers when they purchase goods in the EU and then export them outside the EU. However, orders from Blue Nile are ineligible for the VAT Retail Export Scheme. Blue Nile is an internet-based mail-order company and is ineligible to participate.

Guam
Estimated Duty Rate
0%
Estimated Tax Rate
4% (0% if order is less than USD $1,000)
Total Duty & Tax Rate Estimate: 0% to 4%

SITE: www.cqa.guam.gov
PHONE: (671) 642-8073

Hong Kong
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%

NOTE: An Import Declaration must be lodged with the Census and Statistics Department for all shipments after the receipt of the goods, within 14 days of importation. Penalty charges will apply if the Import Declaration is not lodged with 14 days after importation. The customer can request the carrier to fill out the Import Declaration on the customers behalf. In this case, the customer will be charged a handling fee of HK$ 12.90, plus the cost of the declaration charges.

All orders will be charged a declaration charge of HK$ 0.20 in respect of the first HK$ 46,000 of the value of the goods and HK$ 0.125 in respect to each additional $1,000 or part thereof and be rounded to the nearest 10 cents.

A Warehouse Fee may be applied to after the third day of failure of delivery. On the fourth day a fee of 2.40 HKD per KG per day will be applied.

SITE: www.customs.gov.hk
PHONE: 2582 4807

Japan
Estimated Duty Rate
0%-5.3%
Estimated Tax Rate
8%
Total Duty & Tax Rate Estimate: 8% to 13.4%
NOTE: Orders may be subject to a disbursement fee of 2% of the duties and taxes, with a minimum of 500JPY.

SITE: www.customs.go.jp
PHONE: From Japan: 03-3529-0700 From outside Japan: 81-3-3529-0700

Macau
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 8%
NOTE: Orders over MOP 5000 require an Import Declaration. Prior to delivery, the carrier will contact the recipient to complete the Import Declaration at their local office. The Import Declaration may be subject to a fee of MOP 3.00. Identification is required at the time of completion.

SITE: www.customs.gov.mo
PHONE: 28559944

Mexico

Estimated Duty Rate
Loose Diamonds: 0%
NAFTA Eligible Goods: 0%
All Other Goods: 0%-15%

Estimated Tax Rate
16%
Total Duty & Tax Rate Estimate: 16% to 31%

NOTE: Orders consigned directly to a Mexican Company must be valued under $1,000 USD.

For shipments below MXN 35,425.00 an entry fee of MXN 112.00-MXN 571.00 may be applied.

All orders require an RFC or CURP number. These are collected by our Diamond and Jewelry Consultants during the checkout process. Payment of duties and taxes can be paid to the carrier directly or through a PECA transaction. Orders may be subject to the below fees;

  • Contraprestacion (Pay the pedimento): MXN 57.00
  • Customs Processing Fee: MXN 287.00
  • Prevalidation (by pedimento): minimum MXN 210.00 (.008 per MXN)

The following applies to shipments over MXN 35,425.00:

Shipments over MXN 35,425.00 will require the assistance of a private customs broker. Customers are responsible for seeking out and working with a private customs broker.

If you do not already have one, you must register for a tax ID. To register for a tax ID please visit the Servicio de Administración Tributaria (SAT) website. This process will take a couple of days and should be done before your order is placed. After you have received a tax ID, you must request an Import License. Please visit the Servicio de Administración Tributaria (SAT) website to apply for the Import License. Prior to delivery, the carrier will request the following documents;

  • Power of Attorney (Carta Encomienda)
  • Letter of No Marketing (Carta de No Comercialización)
  • Value Manifestation (Manifestación de Valor)

SITE: www.aduanas.sat.gob.mx
PHONE: From US and Canada: 1 877 44 88 728 From Mexico: 01 800 46 36 728

New Zealand

Estimated Duty Rate
Loose Diamonds: 0%
All Other Goods: 0%-5%

Estimated Tax Rate
15%

Total Duty & Tax Rate Estimate: 15% to 20%

NOTE: All orders 400.00 NZD and higher will incur a Customs Import Transaction Fee of 37.25 NZD, inclusive of GST, EDI fee, and Biosecurity Levy.

All orders are subject to a security fee of 3.00 NZD.

Order may be subject to a disbursement fee of 3% of the advanced amount, with a minimum of 11.00 NZD.

A client code is required as part of the import and export entry preparation for shipments valued at NZ$ 1,000 or more.

SITE: www.customs.govt.nz
PHONE: +64 9 927 8465 (Service Delivery) +64 9 927 8348 (Client Codes)

Northern Mariana Islands
Estimated Duty Rate
0%
Estimated Tax Rate
5.75%
Total Duty & Tax Rate Estimate: 5.75%
PHONE: 670-664-1607

Norway
Estimated Duty Rate
0%
Estimated Tax Rate
25%
Total Duty & Tax Rate Estimate: 25%
NOTE: Orders may be subject to a disbursement fee of 3.5% of the advanced amount, with a minimum of 158.00 NOK. If the customer does not have a deferment account there will be an additional disbursement fee of 3.5% of the total VAT amount.

SITE: www.tol.com
PHONE: 22 86 03 00

Puerto Rico
Estimated Duty Rate
0%
Estimated Tax Rate
11.5%
Total Duty & Tax Rate Estimate: 11.5%

Singapore
Estimated Duty Rate
0%
Estimated Tax Rate
7%
Total Duty & Tax Rate Estimate: 7%

NOTE: Orders may be subject to a disbursement fee of 5% of the advanced amount, with a minimum of 10.00 SGD and a maximum of 100.00 SGD.

Warehouse fees may apply after the third day of failure to deliver. On Day 3 to Day 7 a fee of 10.00 SGD per shipment or 0.50 SGD per kg, whichever is greater, will be applied per day. On Day 8 a fee of 1.00 SGD per kg, with a minimum of 10.00 SGD will apply per day.

The recipient, as the importer of record, is responsible for working with the local authorities to resolve any GST tax issues. If a GST refund is desired because an order is returned or because an exchange, repair, or resize order is assessed GST tax, the recipient is responsible for following the procedures necessary to request such refund. Tax assessment and refund decisions are made by the Singapore authorities and are not controlled by Blue Nile. Requests for copies of shipping documents needed to apply for tax refund requests may take up to 30 business days to fulfill.

SITE: www.customs.gov.sg
PHONE: (065) 6355 2000

Switzerland
Estimated Duty Rate
CHF 3999 per 100 kg
Estimated Tax Rate
8%
Total Duty & Tax Rate Estimate: CHF 3999 per 100 kg + 8%
NOTE: Orders may be subject to a disbursement fee of 2.5% of the advanced amount or 21.60 CHF, whichever is greater.
PHONE: +41 58 467 15 15

Taiwan
Estimated Duty Rate
0%
Estimated Tax Rate
5%
Total Duty & Tax Rate Estimate: 5%

NOTE: Orders may be subject to a disbursement fee of 2% of the advanced amount with a minimum of 100.00 TWD and a maximum of 2,500.00 TWD.

A Warehouse Fee may be applied to after the third day of failure of delivery. On the fourth day a fee of 200.00 TWD will be applied for each day.

SITE: eweb.customs.gov.tw
PHONE: 886-2-25505500 ext.2116

United Arab Emirates

Estimated Duty Rate
Loose Diamonds: 0%
All Other Goods: 0%-5%

Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%-5%
NOTE: Duties set by the U.A.E. are non-refundable and remitted on your behalf by Blue Nile. All shipments are sent to the Dubai carrier location for collection. Identification is required at the time of collection.

US Virgin Islands

Estimated Duty Rate
US Origin Goods: 0%

Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%

Limitations

Please note that products shipped internationally may not be designed in accordance with destination country standards, specifications, and labeling requirements. The customer is responsible for determining that products can be lawfully and legally imported into the destination country.

Privacy

Please note that international shipments are subject to opening and inspection by customs authorities. Additionally, information about your order, shipment and products contained therein may be communicated to our shippers and the customs authorities as part of the customs clearance process.

Returns

To ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied, you can return any item without custom engraving in its original condition within 30 days of the date of shipment for a refund or an exchange. For orders shipping to China, the 30 day period begins on the date you receive your order. Read the details of our 30-Day Returns Policy.
Terms and Conditions updated on May 10, 2017.