Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our diamond and jewelry experts at service@bluenile.com or 1-800-242-2728.

Blue Nile offers free secure shipping on every U.S. order. Orders over $1,000 are eligible for overnight shipping.
Our commitment to you does not end at delivery. Orders shipped between November 15 - December 15 may be returned through January 15, free-of-charge and no questions asked.
All Blue Nile products come with a free box. You may also include a free personalized gift card, available at your request.
Blue Nile provides a professional jewelry appraisal with all Build Your Own Diamond Jewelry® items, as well as diamond, pearl, and gemstone jewelry over $1,000.
Learn about the flexible payment options available with the Blue Nile Credit Card. Convenient Financing Options.
Your Blue Nile purchase is insured from our facility until the moment you receive your item. Learn more about continuing insurance.
Contact Blue Nile to compare a competitor's diamond against one of ours. In most cases, we can meet or beat their price.
Learn about our new lifetime diamond upgrade program for all Blue Nile diamonds.
We've partnered with CIRCA to offer a loose diamond and diamond jewelry buyback program.
We stand behind the quality of our products. If you have any concerns, please contact us.
Our special order program helps you craft your perfect ring with expert guidance for custom modifications and special requests.
Enter our exclusive Blue Nile Sweepstakes for your chance to win.
Blue Nile offers an exclusive collection of rare colored diamonds, including extremely rare diamonds in red and pink hues.
Personalize an engagement ring, wedding ring or choose from our sterling silver gifts to have expertly engraved.
Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.
Blue Nile is proud to offer our Build Your Own Diamond Jewelry® and our loose diamond collection to customers in many other countries and regions around the world.
We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.