Our Services | Blue Nile

Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our expert Diamond and Jewellery Consultants at serviceca@bluenile.ca or 1-888-565-7609.

Blue Nile offers free, secure shipping on each order. Orders ship using the fastest delivery option available in your area.
Duties and taxes are handled up-front at checkout, ensuring that you won’t have any surprise border charges after you’ve finished shopping.
Our commitment to you does not end at delivery. Orders shipped between November 15 - December 15 may be returned through January 15, free-of-charge and no questions asked.
Blue Nile provides a professional jewellery appraisal with all Build Your Own Diamond Jewellery items, as well as diamond, pearl, and gemstone jewellery over USD $1,000.
Your Blue Nile purchase is insured from our facility until the moment you receive your item. Learn more about continuing insurance.
All Blue Nile products come with free, elegant gift packaging. You may also enclose a personalized gift card with your order.
Contact Blue Nile to compare a competitor's diamond against one of ours. In most cases, we can meet or beat their price.
Learn about our new lifetime diamond upgrade program for all Blue Nile diamonds.
We've partnered with Mondiamo to offer a loose diamond and diamond jewellery buyback program.
Our special order program helps you craft your perfect ring with expert guidance for custom modifications and special requests.
Enter our exclusive Blue Nile Sweepstakes for your chance to win.
Blue Nile offers an exclusive collection of rare coloured diamonds, including extremely rare diamonds in red and pink hues.
We stand behind the quality of our products. If you have any concerns, please contact us.
Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.
We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.