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Returns Are Free
Our commitment to you does not end at delivery. We offer the following services to make your return experience as pleasant as possible:
Extended Holiday Returns
Orders shipped between November 15 - December 15 may be returned through January 15.
Free Shipping
You'll get a free insured shipping label sent to your email.*
No cross-border shipping
Easy returns to our Canada fulfilment centre.
Start Your Return
Please contact a Diamond & Jewellery Consultant to start your return.
Check Your Return Status
Should you wish to check the status of your return, please visit our Return Status page.
*Free returns apply to Australia, US and Canada customers only. Two complimentary returns are allowed per customer, per year. For further details, please visit our Return Policies page.