Returns Are Free
Our commitment to you does not end at delivery. We offer the following services to make your return experience as pleasant as possible:
30-Day Returns
Items may be returned or exchanged within 30 days from when they were shipped.
Free Shipping
You'll get a free insured shipping label sent to your email.*
No cross-border shipping
Easy returns to our Canada fulfilment centre.
Start Your Return
Please contact a Diamond & Jewellery Consultant to start your return.
Check Your Return Status
Should you wish to check the status of your return, please visit our Return Status page.
*Free returns apply to Australia, US and Canada customers only. Two complimentary returns are allowed per customer, per year. For further details, please visit our Return Policies page.