Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our diamond and jewellery experts at service@bluenile.com or 1-800-425-022.

Blue Nile offers free, secure shipping on each order. Orders ship using the fastest delivery option available in your area.
Duties and taxes are handled up-front at checkout, ensuring that you won’t have any surprise border charges after you’ve finished shopping.
Our commitment to you does not end at delivery. Items may be returned or exchanged within 30 days from when they were shipped, free-of-charge and no questions asked.
All Blue Nile products come with a free box. You may also include a free personalised gift card, available at your request.
Blue Nile provides a professional jewellery appraisal with all Build Your Own Diamond Jewellery items, as well as diamond, pearl, and gemstone jewellery over USD $1,000.
Tell a friend about Blue Nile, and you can both save up to $100. You can save with every referral, and there's no limit to how many friends you can refer!
Contact Blue Nile to compare a competitor's diamond against one of ours. In most cases, we can meet or beat their price.
Learn about our new lifetime diamond upgrade program for all Blue Nile diamonds.
Blue Nile offers an exclusive collection of rare coloured diamonds, including extremely rare diamonds in red and pink hues.
We stand behind the quality of our products. If you have any concerns, please contact us.
Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.
We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.
Blue Nile is proud to offer our Build Your Own Diamond Jewellery and our loose diamond collection to customers in many other countries and regions around the world.
Our special order program helps you craft your perfect ring with expert guidance for custom modifications and special requests.
Personalise an engagement ring, wedding ring or choose from our sterling silver gifts to have expertly engraved.