Blue Nile Warranty
Kenneth Cole Warranty
All Kenneth Cole watches are covered by a 100% limited lifetime warranty. This warranty does not apply to normal wear and tear or abuse and excludes battery, case, crystal, strap, malfunction and deterioration resulting from accident, negligence, or tampering.
If you'd like to order extra links or spare parts for your Kenneth Cole watch, fax your request to the Kenneth Cole service and repair department at 1-800-874-0907, Attn: Repair Department.
If your Kenneth Cole watch requires service and is still under warranty, carefully pack it with your original retail purchase receipt, a check or money order for $8.50 for return postage and insurance, and a note with your name, address, phone number, and a description of the services requested. Then mail the package via USPS, fully insured to:
Kenneth Cole Watches
c/o Geneva Watch Group
47-14 32nd Place
Long Island City, NY 11101