Our customers tell the story better than we can. We'd love to hear from you too, so please send us your feedback.
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Our Customers Say It Best
Our customers tell the story better than we can. We'd love to hear from you too, so please send us your feedback.
Nice package, same as picture, not too big or too small, the price is lower than local stores, but they forgot my gift card so I have to buy it by myself. Gems are not Blue Nile's main products, next time maybe try to buy a diamond.
Everything came in as expected
Blue Nile - easy to shop and purchase. Always great products.
We will be back to order our wedding bands.
The ring was perfect...and so was Blue Nile. I actually purchased 4 different rings before I got it right...but Blue Nile Customer Service was patient and understanding...do yourself a favour and work with these guys...you will not be disappointed.
Delivery was prompt. I was impressed by the brilliance of the ideal cut diamond. For better clarity all diamonds should be viewable on the Blue Nile website, not only those with signature ideal cuts.
The locket itself is fantastic! It was really hard to figure out how to print a quality picture that was the right size to fit in the locket. They do provide a template so you can cut the picture the right size, but it was difficult to figure out how small to shrink a picture for it to be the size of the template. The first time we printed it, the quality was awful. We ended up paying a designer to shrink it to the right size while maintaining quality. Is there any way Blue Nile could provide step by step instructions, an online tool, or a link to an online tool that would streamline this process? We are going to want to print new pictures for the locket at least once a year. I would love to be able to quickly do this, and I'm sure I'm not the only one.
everything went well, delivered as expected, everything was in order. very good.
Chain was all tangled up. Took me an hour to fix. I don't have an hour to screw with these problems,
The customer service was superb when dealing with my particular arrangements that needed to be made. I found the website to be very easy to use and helpful in making my final selection. Thanks.
It would be great if you could offer the pre set stones in another choice of clarity and colour.
My ex wife loves the sparkle in her rock
it's a little bit bigger than i tried in the shopping mall
Stone is ok. Size of the ring is wrong. I ordered 5.5. It is actually 6.
Great Job guys...
Smaller than the photos, very beautiful
My gift receipient was estactic with the gift and that was enough for her.
Great working with Blue Nile customer service to find a diamond that was available and able to make it to my house in time for a gift. Thanks so much
This ring exceeded my expectations! Absolutely gorgeous!!! The purchase process was above and beyond any I've ever experienced. Picking out a diamond with every one of you diamond experts was an absolute pleasure; they were knowledgeable, friendly, patient, and never in a hurry to get off the phone. I would never have made a purchase this large on line if I hadn't heard so many rave reviews from others, and now I know they were absolutely right and I would re om end you guys to anyone!
This bracelet is magnificent -- high quality diamonds of exceptional colour set in a premium grade platinum setting. The price was very fair vs. local jewellers in my area, although none had a 10 caret tennis bracelet in stock when I went to price compare and no local jeweller carried the diamond quality I was seeking in such a bracelet which made price comparison understandably difficult. Bottomline: I trust Blue Nile and know, first-hand, with other former Blue Nile diamond purchases that local jewellers cannot beat Blue Nile prices because jewellers have confided that to me on previous occasions when I wanted to buy from my local jewellers instead. I firmly believe Blue Nile prices can't be beat, and they stand behind their diamond gradings -- honest and ethical. I have not been "burned", and I fully expect to make future purchases through Blue Nile even though I could easily go into NYC's diamond district instead.
He wanted a ring that isn't not too flashy but somewhat unique. He also wanted it to be a strong metal that didn't easily scratch and wasn't too expensive. I was worried that the ring might look inexpensive, but I was wrong. We both love this ring and it fit all his requirements. We also bought my engagement ring on Blue Nile and both rings and the service both times were fantastic! Also you get a 10% discount on wedding bands if you purchased the engagement ring through Blue Nile.
It had been 38 years since I got my original half-carat emerald cut engagement ring so when we decided to replace it with a new ring with a larger emerald cut diamond, I needed some brushing up on my diamond knowledge. The education section of the Blue Nile site told me everything I needed to know, and I went to the Build Your Own Ring section and started the fun process of picking the diamond with the characteristics most important to me. I chose the Tapered Cathedral setting in platinum and the Signature Ideal cut in order to get the most sparkle from the diamond, yet I was still absolutely astounded at how FABULOUS this diamond was when I first laid eyes on it! As my husband put it, on a scale of 1-10 this stone is a 15! I've never seen an emerald cut diamond this gorgeous. I'm totally thrilled with the ring, the price, and the entire purchase experience.
Like anyone else making a very large purchase on the internet without seeing the product in person, I was a little nervous. I received great word of mouth about Blue Nile from several friends and also my brother who also purchased his engagement ring on the site. After MUCH discussion and sharing of pictures from my fiancee I was able to finally narrow down that this one was her favourite. The ring is amazing. My fiancee loves it and literally sends me several pictures a day of it on her hand... highly recommend.
the most beautiful jewellery to date that i was ever able to buy. am so impressed with the quality that i will continue to buy exclusively from Blue Nile! thank you so much!
I went to different stores and tried on similar ones, but the quality wasnt good enough, So I decided to order this one. It came on the mail super fast and it is spectacular! it shines amazingly, and the quality is exceptional, matching my engagement ring from same company! I already got my fiance s ring also here, we are a proud blue nile marriage ;)
This cut is beautiful. It catches the eye from quite the distance. You can see the precision and the quality in the details of the diamond. I did not really have any reservations buying the ring with this diamond due to Blue Nile's reputation and now I know why they have the reputation they do. My fiance's ring the source of envy for many girls.
Go for it...you will love them. Research and build your own pair, a little time spent educating yourself on diamonds and finding the perfect pair will allow you to get a higher colour and cut grade for less than the ready to buy sets.
The stones are the perfect size and are brighter than my sister's (blue box brand) eternity band that cost $15,000. Goes great with my custom engagement ring.
I am not a jewellery expert, so I won't speak to the piece itself. However, the process and overall product are **spectacular**. From the shopping, to the processing, to the communication, to the shipping, to the packaging, to the presentation / storage case(s), and the piece itself (to my untrained eye): I simply couldn't be happier.I simultaneously bought something of a similar price from a Famous High-End Jewellery Store You Probably Idolize (as I have for years) and, by comparison, the whole transaction, including the piece, was *so* poor. I'm done with them -- there's a new Fancy Blue Box in this household!
My first time purchasing fine jewellery over the internet and I couldn't have been happier. I called several times with inquiries about BN, their shipping and return policy, how they get the diamonds and the different manufacturers they use. The reps were very helpful, pleasant and patient. It was a great purchase experience at a great price for a great product. Hopefully there are no more purchase of fine jewellery in the near future (!) but when there is, I am coming back to BN.
Blue Nile was very professional, prompt, courteous. They helped make this Christmas one of the most special ever. I was nervous about buying expensive jewellery sight unseen but not any more. Undoubtedly, I will shop at Blue Nile again.
I became very leery and weary with the diamond ratings and the large variation of cost. When I tried to move up a grade or two in clarity locally the cost skyrocketed so much that I simply couldn't ignore the prices at Blue Nile. I also used the Holloway Cut Adviser to assist me in narrowing my list of selections from the Blue Nile search engine. I immediately had my purchase inspected and the GIA reports verified. I was relieved the gemmologist reported that I paid a fair price extremely close to wholesale, and the appraised value was more than that since appraisals are based on full retail. My gemmologist and one of my local retailers did tell me that Blue Nile does have a good reputation selling to the specs in their industry. It was probably over kill, but my Mom had the birthday of her lifetime. I think I got what I paid for, and the ordering, shipping, and support all went exactly as advertised by Blue Nile.
Blue Nile makes shopping for diamonds extremely easy and the results of your choices won't disappoint.
This company is the only store I could find, physical or digital, with good jewellery at any kind of reasonable price. Keep up the good work!
Necklace is very thin it wasn't worth the original price or the sale price! I will be returning for a refund.
My wife was extremely happy with her anniversary gift. I had bought my engagement ring with blue Nile and well as our wedding bands. Blue Nile delivered excellent quality products in both occasions. So who else to go for a quality anniversary gift? That's right I trusted blue Nile again and I'm very pleased with my purchase.
I didn't want a solitaire; just an eternity band, for my engagement ring. This is PERFECT! Can't stop looking at it even a month later; it sparkles & twinkles like CRAZY even in flourescent office lighting at work. It's super comfy & just right. I'm 6' tall and thought I might need a larger-carat version to look right on my frame, so I tried those versions on, but this actually looks much better than those. My fingers, while not "pudgy," still lie close together, so anything too bulky (the larger-carat versions) look strange & as though they don't fit right. This is absolutely perfect, beautifully feminine & lovely. Did I mention that it SPARKLES LIKE CRAZY! ;) I priced this same ring at jewellery stores, and Blue Nile's is approx. _40%_ less than theirs! Not only that, being a size 8, the jewellery store would have to special order it, and it would have taken 6-8 weeks to arrive. Blue Nile had it in stock, and I received it the next day. Talk about the easiest decision ever.
When the ring showed up, it definitely lived up to if not surpassed my expectations for what I had created online. I was very wary or ordering an engagement ring online, but the experience was a great one. My Fiancee absolutely loved the ring! Having the Blue Nile Phone App for her to play with when we were just "talking" about rings, helped me get her the perfect ring, while at the same time still being able to surprise her.
Ok, this was the first time buying anything from blue nile and it was the best expeirence i have every had, i spent months going from jewellery store to store trying to get what i wanted and none of them could help me they always tried to sell me something else thinking i would settle, so i stumble across blue nile online and startlooking and like what i see then started looking at reviews online and was happy with what i read, then i had some questions so i called up on a sunday night and a real person actually answered that was impressive. Found the stone i wanted for a price that couldnt be beat then found the ring and the ladie confirmed everything in my order then gave me the arrival date. When it came i was so impressed and happy with everything that came with it . I will be coming back to buy more for my fiance and myself and have already passed on the bluenile name
My wife was pleased with this gift and Blue Nile has been consistent with all aspects of providing high quality jewellery, for this reason, Blue Nile will be my first choice for every jewellery purchase for my wonderful wife.
I was so please when my ring arrived I cannot express how beautiful it is. The quality was exceptional. I was a little scared when I first placed my order that the ring I had designed wouldn't look anything like I had pictured in my head but to my surprise it was even more beautiful then the images I was think off. Before I actually hit the place order button I showed my husband the picture he said "It won't be that nice" but upon delivery he is raving about Blue Nile to all our friends. We couldn't have been more happy. I LOVE BLUE NILE. Again, thank you for providing such an exceptional piece of jewellery.
There would be no way to by this quality diamond at a store. This ring more than met our expectations. Customer service, delivery and value are all amazing. Defiantly purchase here.
The selection process was professional and enjoyable. There was absolutely no "up-selling". As a matter of fact, the salesperson told me my original selection would be beautiful but I could get a less expensive diamond which would be indistinguishable to the naked eye. I purchased the diamond and setting thinking I was definitely going to send it back since my wife would probably have her own criteria (she's very selective). I was wrong. She loved it! I would definitely recommend Blue Nile!
it was much lighter than I expected: sounded very "tinny" when clinking against the other bangle
I have to be honest, I was paranoid of ordering diamonds online. I bought my wife's wedding ring at a really nice custom jeweller in Houston and thought that was the only way to go to make sure you got something good. After I researched all the specs I wanted and placed my order on Blue Nile, I had some anxiety. Never ordering diamonds on the internet, I was worried that they would be low quality, not what I ordered, or whatever terrible thing I could think up. When they were delivered, I opened them up and was amazed! The earrings I got were more beautiful than anything I saw at the store (as suggested by the specifications I selected!) and the diamonds were cut perfectly. Blue Nile is definitely the way to go for diamonds. You get exactly what you want at a fraction of the cost. If I had bought my wife's wedding ring here, I would have saved at least a thousand dollars. Highly recommend!
Last October, I lost my original engagement ring at a parade while photographing our daughter. I was completely devastated. Since my husband is a returning college student as well as full-time employee, we expected to wait another 3 years (graduation time) before buying a new one. To my surprise, two weeks ago, he said "Let's go ahead and get your new ring". He told me he had been researching Blue Nile so we immediately went to the computer and designed a ring. It arrived within the same week! It's absolutely beautiful and very special because it looks identical to my original ring. While nothing can truly replace it, this certainly does a fabulous job and warms my heart. Thank you for making exceptional jewellery available to everyone. I love my husband and my new ring!!
For our 20th anniversary, my husband allowed me to pick a new ring. The Monique Lhullier Vintage Hexagon with a 1.28 carat diamond is what I chose. It has exceeded my wildest expectations by far!! In person, it is absolutely, breathtakingly beautiful. I am ecstatically happy with my selection. Thank you, Blue Nile!! Great value for the money. And I enjoyed the hunt for the perfect diamond--I knew when I found "the one."
Posting chain weights is less helpful to non-professional consumers than a width measurement would be, as I have seen on other online sellers. I needed a heavier chain than the one I purchased, but could not determine that from the weight mentioned.
Funny story. Got for my wife for 15th wedding anniversary. She really loved them until she found out how much they were - then was concerned that I spent too much (even though it was a good price comparatively). She was conflicted as a result. I convinced her last night that she was worth it - and she hasn't taken them off since she opened the box. She just sent me a text wondering how "sparkly rocks could make a woman feel so special". This is exactly the reaction I was hoping for.
Blue Nile's web site made the selection process very easy. Blue Niles's on-line process gave me the ability to change settings and diamonds configurations as many times as I wanted without any pressure in the privacy of my home. Blue Nile's Customer Service (BNCS) is phenomenal. Every time I called with questions, BNCS provided "world class service" and reassured me from the "setting" to "diamond" selection to the final "delivery". I opted to have the ring shipped directly to the nearest FedEx facility at the suggestion of BNCS; due to my absent of not receiving the ring at my residence on the scheduled delivery date. My fiance is very very pleased with the setting and the diamond's quality. My fiance's family, friends and co-workers are also very impressed with the selection and quality of the setting/diamond. The ring is more beautiful in-person than the on-line photo.