Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.
To help you plan when to expect your order, you'll find an estimated arrival date listed in the product details for each item. This is calculated the arrival date based on the approximate number of days required to process, package, and deliver your order. For all available products, the arrival date is listed on the detail pages, in the "Shipping Information" section.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
If you will not be home to sign for your order, Blue Nile can ship your order to your place of work, or another more convenient destination. As a security precaution to protect our customers against fraud, when you order merchandise priced $1000 or more to be delivered to a destination other than your billing address, we will confirm that your credit card or financing company has this alternate shipping address on file. To help expedite your order, simply call your issuing bank and provide them with your alternate shipping address.
If you cannot be available, or have someone else available to sign for your package, you can have it shipped to your local FedEx location so that you can sign for and pick it up at your leisure. Find the FedEx location nearest you.
Your order delivery method is determined by the price of your order (before tax). You'll find your method of free shipping listed on the Shipping Information page within the shopping basket. If you are offered free FedEx 2Day® delivery, we provide the option to expedite your order with a faster shipping method for a small fee.
Blue Nile will ship your order free and insured to your doorstep.
If your order is being shipped via FedEx Priority Overnight or 2Day delivery service:
- Following shipment, orders usually arrive in one or two business day (Monday through Friday).
- Blue Nile will ship only to a street address, not a P.O. Box address.
- Signature requirements:
- For orders totaling $1,000 or more, a signature is required, regardless of any waivers you may have with FedEx.
- For orders under $1,000, FedEx may require a signature.
- If you are unable to be available for signature on a weekday, we can arrange a Saturday delivery for an additional fee. Call 800-242-2728 and a diamond and jewelry consultant will arrange this for you.
If your order is being shipped via USPS Priority Mail®:
- Delivery usually occurs within three business days after it is shipped from Blue Nile (for APO/FPO orders, please see section below for more details).
- May arrive on Saturday, at no extra charge.
- Blue Nile will ship only to a street address, not a P.O. Box address.
- No signature is required.
Because APO & FPO orders must be processed through the military postal service, it may take your package a bit more time to arrive. Blue Nile ships all APO & FPO orders via USPS Priority Mail and guarantees your package will arrive at the appropriate APO/FPO processing center within 2-4 days. From that point on, we depend on the military postal service to deliver the package to you in a timely manner. We cannot provide a tracking number or specific delivery date. If you are already familiar with sending packages to APO & FPO addresses, you can probably expect your Blue Nile order to arrive in about the same amount of time.
If you have any questions, please feel free to contact our Customer Service department at service@bluenile.com or 800-242-2728.
Blue Nile offers free shipping via FedEx International Priority into 27 countries. For more information on international shipping, please visit our International Shipping page.
Your item will be placed in either a tasteful blue fabric pouch, or in a soft blue jewelry box tucked inside the distinctive Blue Nile gift box. Select items will arrive in distinctive lacquered wooden boxes. If you'd like a closer look at how your order will be presented, view our Blue Nile packaging.
All loose diamonds and rings we set will be delivered via FedEx Priority Overnight®. When you receive your loose diamond or built ring it will be presented in a finely finished lacquered wooden ring box. Loose diamonds will be held in place by a tension-secured spring ring. The spring ring is for presentation purposes only and must not be worn.
Read how to protect your jewelry against loss, theft, or damage, with insurance coverage of jewelry and loose diamonds.
