Services
Founded in 1999, Blue Nile has grown to become the largest online retailer of certified diamonds and fine jewelry by offering our customers an unparalleled level of service.
Free FedEx® Shipping
Blue Nile offers free FedEx® shipping on every order within the U.S. Orders over $500 ship with FedEx Priority Overnight® service, while orders under $500 ship with FedEx 2Day® service. Additionally, all loose diamonds and Build Your Own Diamond Jewelry™ orders ship with FedEx Priority Overnight® service.
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30-Day Return Policy
We offer a 30-day return policy on every item.
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Free Gift Packaging
All Blue Nile products come with free, elegant gift packaging. You may also enclose a personalized gift card with your order.
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Professional Jewelry Appraisals
Blue Nile provides a professional jewelry appraisal with all Build Your Own Diamond Jewelry™ items, as well as diamond, pearl, and gemstone jewelry items over $1,000.
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Financing Options
Blue Nile has partnered with Bill Me Later® to offer financing options for your Blue Nile purchase.
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Insurance
Your Blue Nile purchase is covered by our insurance from the time it leaves Blue Nile until the moment you receive your product. Learn how to continue this protection once your purchase is in your hands.
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Ring Sizing
If your Blue Nile ring does not fit, we will resize it free of charge. Please contact one of our Diamond and Jewelry Consultants at service@bluenile.com or 800-242-2728 to coordinate. Follow our return process for instructions.
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Product Warranty
We stand behind the quality of our products. If you have a concern with one of our products, please contact one of our Diamond and Jewelry Consultants at service@bluenile.com or 800-242-2728 and we will work to resolve it.
Order and Shipping Policies
Please refer to our Order and Shipping Policies for information on shipping and ordering products from Blue Nile, including information on payment methods, returns, order status, gift certificates, sales tax, Saturday delivery, and international shipments.
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Personal Shopper
Special Orders and Custom Jewelry
Blue Nile offers expert Personal Shopping Consultants to help you find the perfect gift. Whatever your preference or budget, we can help you customize the perfect engagement ring, locate a specific diamond, or find that one-of-a kind gift. To take advantage of this complimentary service, simply call 866-441-5388.
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Canadian Diamonds
We are pleased to provide a range of high-quality diamonds from Canadian sources.
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Fancy Color Diamonds
Blue Nile offers an exclusive collection of rare fancy color diamonds, including extremely rare diamonds in red and pink hues.
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Laser Inscriptions
Many of our diamonds, such as those in our Blue Nile Signature Collection, are laser inscribed. If you find a diamond you would like to purchase that is not laser inscribed, and you would like to have the diamond laser inscribed, please contact one of our Diamond and Jewelry Consultants at service@bluenile.com or 800-242-2728.
View Your Diamond Before It Is Set
If you prefer, you can view your diamond before it is set. Once you purchase and receive your Blue Nile diamond, send it back to us and we will create your custom ring for you. We'll pay the shipping charges for delivery of your diamond, and your finished ring. For purchases outside of the United States, please contact one of our Diamond and Jewelry Consultants at service@bluenile.com or 800-242-2728.
Sale of Settings Without Center Diamonds
If you would like to purchase a setting without a center diamond, simply contact one of our Diamond and Jewelry Consultants at service@bluenile.com or 800-242-2728.
Cleaning and Servicing Your Ring
We recommend that you have your ring cleaned and polished and that you have the prongs on your diamond ring checked every six months. These services are complimentary at Blue Nile. Please contact one of our Diamond and Jewelry Consultants at service@bluenile.com or 800-242-2728.
Refer a Friend
Tell a friend about Blue Nile, and you can both save up to $100.
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Sweepstakes
Enter our sweepstakes to win a Signature Round diamond.
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International Orders
Blue Nile is proud to offer our Build Your Own Diamond Jewelry™ and our entire loose diamond selection to customers in many other countries around the world.
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