Expert Customer Service

Our expert diamond and jewelry consultants take pride in offering no-pressure assistance by telephone or e-mail.

Qualified Guidance

Our team of diamond and jewelry consultants has a complete understanding of diamond grading, and each member has a detailed understanding of the full Blue Nile product line. They are ready to answer any product question you may have, help you decide between items, and guide you through the process of selecting the perfect diamond or jewelry item.

Blue Nile Education

In addition, we've created a Product Education section of our Web site so that you can learn to identify quality diamonds and fine jewelry at your convenience and make a purchase decision with confidence. In our Gift Ideas section, we offer guidance to help the customer find the best and most appropriate gifts.

Available by Phone or E-mail

Our associates are standing by to answer any questions, and are ready to guide you through the process of buying fine jewelry. We encourage you to call or e-mail.

Call us:     800-242-2728
E-mail us: service@bluenile.com

Business Hours:
Monday through Friday, 8:00 AM to 2:00 AM ET
Saturday and Sunday, 9:00 AM to 10:00 PM ET

 

For More Information

At Blue Nile, we have taken measures to protect your security and privacy. Read about our:
Privacy Policy
Secure Shopping
Award-Winning Service
We're honored to receive the BizRate Circle of Excellence, Platinum Honoree for outstanding service.

Contact Blue Nile
View contact information for corporate and public relations inquiries.

Free FedEx® shipping
Blue Nile orders are shipped with the reliability and accountability of FedEx shipping.

Special Orders
If you do not find the specific diamond or piece of jewelry you are looking for, please request a special order.