International Order & Shipping Policies

We are proud to ship to customers in many countries around the globe. View our International Shipping page for the full list of countries and currencies that we support.

The policies below apply to Blue Nile orders shipped to all applicable countries with the exception of the EU, Canada, the UAE, and China. For Blue Nile orders shipping to the US (or APO/FPO addresses) please see our US Order & Shipping Policies.

If you have any questions, please don't hesitate to contact one of our Diamond and Jewelry Consultants at service@bluenile.com or 0800 170 7887. For additional information, please view our Terms and Conditions

International Shipments

Importer of Record

The importer of record refers to the individual or company who is responsible for ensuring that goods are imported in accordance with all laws and regulations of the destination country. The importer of record is responsible for paying all duties, taxes, and fees assessed by customs or the carrier. For further details, please visit our page on Customs, Duties and Taxes.

For the following countries, the recipient is the importer of record:

  • Australia
  • Guam
  • Hong Kong
  • Japan
  • Macau
  • Mexico
  • New Zealand
  • Northern Mariana Islands
  • Norway
  • Puerto Rico
  • Singapore
  • Switzerland
  • Taiwan
  • U.S. Virgin Islands

For the following countries, Blue Nile acts as the importer of record on behalf of the recipient:

  • Canada
  • China
  • United Arab Emirates
  • The European Union

Title And Risk Of Loss

Importer of Record Recipients

Title and risk of loss for items ordered will transfer to the recipient once your shipment has been picked up by the carrier from Blue Nile's facilities.

Non-Importer of Record Recipients

Title and risk of loss for items ordered, transfer to the recipient upon pickup or delivery.

Restrictions

Items eligible to be shipped under our International Shipping Policy are based on the destination country.

Due to specific regulations, Blue Nile's product set may differ for the following countries: Canada, China, and Europe (including Norway and Switzerland).

For shipments destined for Australia, Guam, Hong Kong, Japan, Macau, Mexico, New Zealand, Northern Mariana Islands, Puerto Rico, Singapore, Taiwan, and US Virgin Islands, all products on our US website are eligible.

Shipping

All international orders will be shipped, with no additional charge, via secure, trusted carrier. Please note that the arrival times listed on the US website apply to US shipping addresses only. Estimates of the international shipping delivery times can be provided by one of our Diamond and Jewelry Consultants at service@bluenile.com or 0800 170 7887.

Asset Protection

Asset protection is provided by a premier global insurance company on all orders shipped internationally. A fee of 0.20% of the value of your order will be applied during the checkout process, except for orders to the UAE and China. This protects your order from the time it leaves Blue Nile to when it arrives at your door. This policy is an agreement between the customer and the insurance company. Details about the insurance company and claims process will be provided to you following your purchase in your order confirmation email. For questions about asset protection for shipments to the U.A.E., please contact service@bluenile.com.

Order Payment

Blue Nile accepts payment in any of the following currencies: Australian dollar, Canadian dollar, Chinese Yuan renminbi, Hong Kong dollar, Japanese yen, Macau pataca, Mexican peso, New Taiwan dollar, New Zealand dollar, Singapore dollar, United Arab Emirates dirham, or United States dollar. For orders shipping to China, we can only accept payment in Chinese Yuan renminbi.
View payment methods accepted by Blue Nile.

Customs, Duties and Taxes

The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order. These additional charges required for customs clearance are the responsibility of the recipient unless otherwise noted. When your order arrives at customs, either the carrier or customs office will contact you directly to arrange for the payment of any charges that may be due.

For the following countries, duties and/or taxes will be collected in the cart during the checkout process:

  • Canada
  • China
  • United Arab Emirates
  • The European Union

For the following countries all customs fees, duties, and taxes will be collected by the carrier or customs office prior to delivery:

  • Australia
  • Guam
  • Hong Kong
  • Japan
  • Macau
  • Mexico
  • New Zealand
  • Northern Mariana Islands
  • Norway
  • Puerto Rico
  • Singapore
  • Switzerland
  • Taiwan
  • U.S. Virgin Islands

Common Clearance Fees

Disbursement Fee - In order to expedite customs clearance, the carrier may advance duty and tax charges on the customer's behalf. A disbursement fee based on the amount advanced will be assessed to the customer when noted in the tables below.

Security Surcharge - Heightened international security requires the carrier to make ongoing investments to meet more stringent international security conditions. A security fee may be imposed.

Warehouse Fee - If your order is unable to be delivered, or duties and taxes are not paid, a warehouse fee may be applied.

The table below shows estimated duty and tax rates. Please be advised that Blue Nile has no control over these charges. The actual amount charged by customs may differ from the rates below. Country of origin information for your order can be provided by our Diamond and Jewelry Consultants to assist in estimating import duties. Please contact your local customs office for further details.
Australia

Estimated Duty Rate
Loose Diamonds: 0%
U.S. origin goods: 0%
Orders under AU$ 1,000: 0%
Other orders: 5%

Estimated Tax Rate
10%
Orders under AU$ 1,000 are not subject to tax

Total Duty & Tax Rate Estimate: 0% to 15.5%

NOTE: Orders AU$ 1,000-AU$ 10,000 may be subject to an Import Declaration fee off AU$ 50.00.
All orders AU$ 10,000 and higher may be subject to an Import Declaration Fee of AU$152.00.
Packages may be subject to an Australian Quarantine and Inspection Service fee (AQIS) of AU$ 33.00.

SITE: www.customs.gov.au PHONE: From Australia: 1300 363 263 From outside Australia: +61 2 6275 6666
China
Total Duty & Tax Rate Estimate: 17%
Guam
Estimated Duty Rate
0%
Estimated Tax Rate
4% (0% if order is less than USD $1,000)
Total Duty & Tax Rate Estimate: 0% to 4%
SITE: www.cqa.guam.gov PHONE: (671) 475-6220
Hong Kong
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%
NOTE:For all orders over HKD 1,000, the Hong Kong Census & Statistics Department requires the filing of a Notice on Lodgement of Import/Export Declaration Form within 14 days receipt and declaration charges of HK$0.50 for the first HK$46,000 of order value plus $0.25 for each additional $1,000 or part thereof.
SITE: www.customs.gov.hk PHONE: 2815 7711
Japan

Estimated Duty Rate
Loose Diamonds: 0%
Other Items: 0% to 5.5% depending on country of manufacture

Estimated Tax Rate
8%
Total Duty & Tax Rate Estimate: 8% to 13.5%
NOTE: Customers may be required to pay a 500 JPY FedEx Advancement Fee after they have received their package.
SITE: www.customs.go.jp PHONE: From Japan: 03-3529-0700 From outside Japan: 81-3-3529-0700
Macau
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%
SITE: www.customs.gov.mo PHONE: 28965001
Mexico

Estimated Duty Rate
Loose Diamonds: 0%
U.S. or Canada origin goods: 0%
Other Items: 0% to 20% depending on country of manufacture

Estimated Tax Rate
16%
Total Duty & Tax Rate Estimate: 16% to 36%

NOTE: Orders consigned directly to a Mexican Company must be valued under $1,000 USD.

For shipments below MXN $35,425.00 an entry fee of MXN$112.00-MXN$571.00 may be applied.

All orders require an RFC or CURP number. These are collected by our Diamond and Jewelry Consultants during the checkout process. Payment of duties and taxes can be paid to the carrier directly or through a PECA transaction. Orders may be subject to the below fees;

  • Contraprestacion (Pay the pedimento): MXN$57.00
  • Customs Processing Fee: MXN$287.00
  • Prevalidation (by pedimento): minimum MXN$210.00 (.008 per MXN)

The following applies to shipments over MXN$35,425.00. If you do not already have one, you must register for a tax ID. To register for a tax ID please visit the Servicio de Administración Tributaria (SAT) website. This process will take a couple of days and should be done before your order is placed. After you have received a tax ID, you must request an Import License. Please visit the Servicio de Administración Tributaria (SAT) website to apply for the Import License. Prior to delivery, the carrier will request the following documents;

  • Power of Attorney (Carta Encomienda)
  • Letter of No Marketing (Carta de No Comercialización)
  • Value Manifestation (Manifestación de Valor)
For your convenience, you may elect to use the carrier as your customs broker. Brokerage fees are approximately MXN $571.00 for shipments above this value.
New Zealand

Estimated Duty Rate
Loose Diamonds: 0%
Other Items: 0% to 5% depending on country of manufacture

Estimated Tax Rate
15%
For orders over NX$ 1,000 there is a NZ$ 24.75 Import fee and NZ$ 12.50 Biosecurity Systems Entry Levy fee.

Total Duty & Tax Rate Estimate: 15% to 20%
NOTE: A free Importer Number is also required to receive delivery. Importer Numbers are assigned 1-3 days after returning this form to Customs.
SITE: www.customs.govt.nz PHONE: Free phone from NZ: 0800 428 786 From outside NZ: +64 9 300 5399
Northern Mariana Islands
Estimated Duty Rate
0%
Estimated Tax Rate
5.75%
Total Duty & Tax Rate Estemate: 5.75%
SITE: www.cnmidof.net/customs PHONE: 670-664-1607
Puerto Rico
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estemate: 0%
SITE: www.cbp.gov PHONE: From U.S. 1-877-CBP-5511 From Outsitethe U.S. (703) 526-4200
Singapore
Estimated Duty Rate
0%
Estimated Tax Rate
7%
Total Duty & Tax Rate Estimate: 7%
NOTE: The recipient, as the importer of record, is responsible for working with the local authorities to resolve any GST tax issues. If a GST refund is desired because an order is returned or because an exchange, repair, or resize order is assessed GST tax, the recipient is responsible for following the procedures necessary to request such refund. Tax assessment and refund decisions are made by the Singapore authorities and are not controlled by Blue Nile. Requests for copies of shipping documents needed to apply for tax refund requests may take up to 30 business days to fulfill.
SITE: www.customs.gov.sg PHONE: (065) 6355 2000
Taiwan
Estimated Duty Rate
0%
Estimated Tax Rate
5%
Total Duty & Tax Rate Estimate: 5%
SITE: eweb.customs.gov.tw PHONE: 02-24222310
United Arab Emirates

Estimated Duty Rate
Loose Diamonds: 0%
Gold jewelry: 1%
Gold and diamond jewelry: 1.5%
All Other Jewelry: 5%

Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0% to 5%
NOTE: Duties set by the UAE are non-refundable and remitted on your behalf by Blue Nile.
SITE: www.sharjahcustoms.gov.ae PHONE: 0097 06 5282216/ 0097 06 5282666
US Virgin Islands
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%
SITE: www.cbp.gov

Limitations

Please note that products shipped internationally may not be designed in accordance with destination country standards, specifications, and labeling requirements. The customer is responsible for determining that products can be lawfully and legally imported into the destination country.

Privacy

Please note that international shipments are subject to opening and inspection by customs authorities. Additionally, information about your order, shipment and products contained therein may be communicated to our shippers and the customs authorities as part of the customs clearance process.

Returns

To ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied, you can return any item without custom engraving in its original condition within 30 days of the date of shipment for a refund or an exchange. For orders shipping to China, the 30 day period begins on the date you receive your order. The 20% reservation fee is non-refundable. Read the details of our 30-Day Returns Policy.
Terms and Conditions updated on August 17, 2016.