Our Services

Blue Nile offers an unparalleled level of service and many of your questions may be answered below. For more information about any of our services, we invite you to have a conversation with one of our expert Diamond and Jewellery Consultants at service@bluenile.com or 800 440782.

Free FedEx® Shipping

FedEx® Shipping

Blue Nile offers shipping via FedEx® on every order.

 Return Policy

30-Day Return Policy

We offer a 30-day return policy on every item to ensure that you are absolutely satisfied with your Blue Nile experience.

Free Gift Packaging

Free Gift Packaging

All Blue Nile products come with free, elegant gift packaging. You may also enclose a personalized gift card with your order.

 Professional Jewellery Appraisals

Professional Jewellery Appraisals

Blue Nile provides a professional jewellery appraisal with all Build Your Own Diamond Jewellery® items, as well as diamond, pearl, and gemstone jewellery over $1000.

Ring Sizing

Ring Sizing

Blue Nile offers complimentary ring resizing on all customized engagement rings during the first year. Simply contact us to arrange your free ring resizing.

 Insurance

Insurance

Your Blue Nile purchase is insured from our facility until the moment you receive your item. Learn more about continuing insurance.

Personal Shopper Special Orders and Custom Jewellery

Special Orders and Custom Jewellery

Blue Nile’s Personal Shopping Consultants offer expert guidance to help you find the perfect gift. Contact us for this complimentary service.

 Product Warranty

Product Warranty

We stand behind the quality of our products. If you have any concerns, please contact us.

Coloured Diamonds

Coloured Diamonds

Blue Nile offers an exclusive collection of rare coloured diamonds, including extremely rare diamonds in red and pink hues.

 FedEx® Shipping

Canadian Diamonds

We are pleased to offer a wide range of high-quality, certified natural diamonds from Canadian sources.

View Your Diamond Before It Is Set

View Your Diamond Before It Is Set

Once you purchase, receive, and inspect your loose diamond, simply send it insured back to Blue Nile and we will create your custom ring for you.

 Laser Inscriptions

Laser Inscriptions

We encourage you to view your diamond before it is set. Upon receipt, inspect your diamond, then send it back to Blue Nile and we will create your custom ring.

International Orders

International Orders

Blue Nile is proud to offer our Build Your Own Diamond Jewellery® and our loose diamond collection to customers in many other countries around the world.

 Cleaning and Servicing Your Ring

Cleaning and Servicing Your Ring

We recommend that you have your ring cleaned, polished, and have the prongs inspected every six months. These services are complimentary at Blue Nile.

Refer a Friend

Refer a Friend

Tell a friend about Blue Nile, and you can both save up to $100. You can save with every referral, and there's no limit to how many friends you can refer!

 Diamond Upgrade Program

Diamond Upgrade Program

Learn about our new lifetime diamond upgrade program for all Blue Nile diamonds.

Diamond Price Guarantee

Diamond Price Guarantee

Contact Blue Nile to compare a competitor's diamond against one of ours. In most cases, we can meet or beat their price.