Careers at Blue Nile

To be considered for any opportunities listed below, please submit your resume and cover letter with salary requirements via email to jobs@bluenile.com or via fax to 206-336-6750.


Marketing:
Marketing Analytics Analyst
Customer Service:
Seasonal Customer Service Representatives (Multiple Openings)
 Director of Customer Service
Technology and Engineering:
Sr. Software Engineer
 Database Administrator
Finance & Operations:
Senior Accountant - Cash Management & AR
Web Operations/ IT:
QA Engineer
 Jr. QA Eningeer
Human Resources:
Receptionist
Merchandising:
Director of Merchandise Planning
 Merchandising Assistant
 Assistant Buyer
Fulfillment:
Quality Assurance Supervisor
 Seasonal Production Assistant
 Seasonal Bench Jeweler: Setter
 Seasonal Shipping Assistant/Packer
 Seasonal Engraver
 Seasonal Jewelry Polisher
 Seasonal Inventory Assistant
Bench Jeweler: Assembler
Operations:
Senior Manager of European Operations

Site Development:
Sr. Website Developer/UI Architect
 Graphic Designer
 Website Technical Program Manager
Diamond Supply:
Strategic Data Analyst
Customer Service
Seasonal Customer Service Representatives (Multiple Openings)

Blue Nile is seeking several dedicated Seasonal Customer Service Representatives to join our team in Seattle, WA. The Customer Service Representatives will represent Blue Nile as an experienced customer service and sales professional via phone or e-mail, by selling our high quality diamonds and jewelry. Our most successful employees enjoy building lasting relationships with our customers and aim to exceed customer's expectations. We are looking for candidates that will be passionate about the Blue Nile brand and obsess over our customers.

Essential Functions:
  • Deliver a phenomenal customer experience to every Blue Nile customer
  • Build customer relationships through care and responsiveness
  • Offer no-pressure advice and guidance to help our customers decide with confidence
  • Assist customers through the purchasing process
  • Answer incoming customer calls or e-mails to facilitate a sale
Qualifications:
  • Exceptional customer service skills including empathy, ownership and follow through
  • A solution-oriented personality with the desire to create a positive resolution which supports the business and customers' needs
  • Superior communication and listening skills
  • A strong ability to establish trust and credibility
  • Highly detailed-oriented with great documentation skills are a must
  • A mature and dedicated team player

Our Customer Service hours range from; Monday – Friday 5:00am – 11:00pm and Weekends 6:00am – 7:00pm. Shifts are generally 8 hours and range from early morning, mid morning/day and afternoon/evening. Please indicate first and second choice of shifts. You must be flexible on hours within the shift selected. .

To be considered for this opportunity:
Please submit resume and cover letter with salary requirements via email to jobs@bluenile.com.

Inquire about this position

About Blue Nile, Inc.
Blue Nile, Inc. is the leading online retailer of diamonds and fine jewelry. The Company delivers the ultimate customer experience, providing consumers with a superior way to buy engagement rings, wedding rings and fine jewelry. Blue Nile offers in-depth educational materials and unique online tools that place consumers in control of the jewelry shopping process. The Company offers thousands of independently certified diamonds and fine jewelry at prices significantly below traditional retail, with quality standards that are among the highest in the industry. Blue Nile can be found online at www.bluenile.com, www.bluenile.ca and www.bluenile.co.uk. Blue Nile's shares are traded on the Nasdaq Stock Market LLC under the symbol NILE.