International Order & Shipping Policies

These policies apply to bluenile.com web site orders to be shipped to Australia, China, Guam, Hong Kong, Japan, Macau, Mexico, New Zealand, Norway, Northern Mariana Islands, Puerto Rico, Singapore, Switzerland, Taiwan, US Virgin Islands, and all other countries outside the U.S. to which we may ship, except where noted for shipments to the U.A.E. For bluenile.com web site orders to be shipped to U.S. (and APO/FPO) addresses please see our Order & Shipping Policies.

For orders shipping to other countries, please visit our International Shipping page.

For additional information, please view our Terms and Conditions.

If you have any questions, please do not hesitate to contact one of our diamond and jewelry consultants in person at service@bluenile.com or 800-242-2728.

International Shipments
We are proud to ship to customers in many countries around the globe. View our Where We Ship page for the full list of countries and currencies that we support.

Importer of Record
When ordering from Blue Nile, except for shipments to the U.A.E., the recipient is the importer of record and must comply with all laws and regulations of the destination country. Title and risk of loss for items ordered will transfer to the recipient upon delivery to the common carrier in the United States. For shipments to the U.A.E., Blue Nile DMCC is the importer of record; title and risk of loss for items order transfer to the recipient upon pick up or delivery in the U.A.E.

Prior to delivery to the recipient, the shipment may be subject to the customs fees, import duties, taxes, and other charges of the destination country. These charges are always the recipient's responsibility, except for shipments to the U.A.E. in which Blue Nile DMCC bears the cost of any customs fees or duties. For further details, read about Customs, Duties and Taxes.

Restrictions
Items eligible to be shipped under our international shipping policy are based on the destination country.

For shipments destined for Australia, Guam, Hong Kong, Japan, Macau, Mexico, New Zealand, Norway, Northern Mariana Islands, Puerto Rico, Singapore, Switzerland, Taiwan and US Virgin Islands, all products on our U.S. Web site are eligible with the exception of the following products:

  • Watches
  • Polishing Cloths
  • Cleaning Solutions

For shipments destined for the United Arab Emirates, only loose diamonds are eligible for purchase.

Shipping
All international orders will be shipped, with no additional charge, via FedEx International Priority®. Please note that the arrival times listed on the Web site apply to U.S. shipping addresses only. Estimates of the international shipping delivery times can be provided by one of our Diamond and Jewelry Consultants at service@bluenile.com or +1-206-336-7900.

Asset Protection
Asset Protection will be provided by a premier global insurance company for orders shipped internationally. A fee of 0.24% of the value of your order will be applied during the checkout process, except for orders to the U.A.E. This protects your order from the time it leaves Blue Nile to when it arrives at your door. This policy is an agreement between the customer and the insurance company. Details about the insurance company and claims process will be provided to you, following your purchase, in your order confirmation email. For questions about asset protection for shipments to the U.A.E., please contact service@bluenile.com.

Order Payment
Blue Nile accepts payment in any of the following currencies: Australian Dollar, Canadian Dollar, Swiss Franc, Chinese Yuan, Hong Kong Dollar, Japanese Yen, Macau Pataca, Mexican Peso, Norwegian Krone, New Taiwan Dollar, New Zealand Dollar, Singapore Dollar, United Arab Emirates Dirham, or United States Dollar.

Orders shipping to Australia, China, Guam, Hong Kong, Japan, Macau, Mexico, New Zealand, Norway, Northern Mariana Islands, Puerto Rico, Singapore, Switzerland, Taiwan, United Arab Emirates, or the US Virgin Islands must meet a minimum retail order value. Please see the table below for the order minimum per currency.

Currency Minimum Order Value
Australian dollar AU$ 200
Canadian Dollar C$200
Swiss Franc CHF 180
Hong Kong Dollar HK$ 1,600
Japanese Yen JP¥ 16,600
Macau Pataca MOP 1,600
Mexican Peso MX$ 2,400
Norwegian Krone NOK 1,150
New Zealand Dollar NZ$ 260
Singapore Dollar SG$ 260
New Taiwan Dollar NT$ 6,000
US Dollar $200
Chinese Yuan Renminbi RMB 1,350
UAE Dirham AED 750

View payment methods accepted by Blue Nile.

Customs, Duties and Taxes
The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order. These additional charges required for customs clearance are the responsibility of the recipient. When your order arrives at customs either our shipper, FedEx, or the customs office will contact you directly to arrange for the payment of any charges that may be due.

The table below shows estimated duty and tax rates. Please be advised that Blue Nile has no control over these charges. The actual amount charged by customs may differ from the rates below. Country of origin information for your order can be provided by our Diamond and Jewelry Consultants to assist in estimating import duties. Please contact your local customs office for further details.
Australia
Estimated Duty Rate
Loose Diamonds: 0%
U.S. origin goods: 0%
Orders under AU$ 1,000: 0%
Other items: 5%
Estimated Tax Rate
10%
Orders under AU$ 1,000 are not subject to tax.
Orders over AU$ 1,000 may be subject to an AU$ 54.20 import fee.
Total Duty & Tax Rate Estimate: 0% to 15%
PHONE: From Australia: 1300 363 263
From outside Australia: +61 2 6275 6666
China
Estimated Duty Rate
Loose Diamonds: 0%
Estimated Tax Rate
10%
Total Duty & Tax Rate Estimate: 0% to 10%
Guam
Estimated Duty Rate
0%
Estimated Tax Rate
4% (0% if order is less than USD $1,000)
Total Duty & Tax Rate Estimate: 0% to 4%
PHONE: (671) 475-6220
Hong Kong
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%
NOTE: For all orders over HKD 1,000, the Hong Kong Census & Statistics Department requires the filing of a Notice on Lodgement of Import/Export Declaration Form within 14 days receipt and declaration charges of HK$0.50 for the first HK$46,000 of order value plus $0.25 for each additional $1,000 or part thereof.
PHONE: 2815 7711
Japan
Estimated Duty Rate
Loose Diamonds: 0%
Other items: 0% to 5.5% depending on country of manufacture
Estimated Tax Rate
5%
Total Duty & Tax Rate Estimate: 5% to 10.5%
PHONE: From Japan: 03-3529-0700
From outside Japan: 81-3-3529-0700
Macau
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%
PHONE: 28965001
Mexico
Estimated Duty Rate
Loose Diamonds: 0%
U.S. or Canada origin goods: 0%
Other items: 0% to 20% depending on country of manufacture
Estimated Tax Rate
15%
Total Duty & Tax Rate Estimate: 15% to 35%
NOTE: Customers are required to provide an RFC number (taxpayer ID) and Importer Number to receive delivery. Fees may include: a customs processing/merchandising fee (DTA) equivalent to the greater of 0.008% of declared value or MX$223; MX$161 pre-validation fee, and US$30 formal entry fee. For orders over $5,000 shipping to a residence and over $1,000 shipping to a business. Customers will need to arrange for a private broker to clear Customs.
PHONE: From US and Canada: 1 877 44 88 728
From Mexico: 01 800 46 36 728
New Zealand
Estimated Duty Rate
Loose Diamonds: 0%
Other items: 0% to 5% depending on country of manufacture
Estimated Tax Rate
15%
For orders over NZ$ 1,000 there is a NZ$24.75 Import fee and NZ$12.50 Biosecurity Systems Entry Levy fee.
Total Duty & Tax Rate Estimate: 15% to 20%
NOTE: A free Importer Number is also required to receive delivery. Importer Numbers are assigned 1-3 days after returning this form to Customs.
PHONE: Free phone from NZ: 0800 428 786
From outside NZ: +64 9 300 5399
Northern Mariana Islands
Estimated Duty Rate
0%
Estimated Tax Rate
5.75%
Total Duty & Tax Rate Estimate: 5.75%
PHONE: 670-664-1607
Norway
Estimated Duty Rate
0%
Estimated Tax Rate
25%
Total Duty & Tax Rate Estimate: 25%
PHONE: 22 86 03 00
Puerto Rico
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%
PHONE: From U.S. - 1-877-CBP-5511
From Outside the U.S. - (703) 526-4200
Singapore
Estimated Duty Rate
0%
Estimated Tax Rate
7%
Total Duty & Tax Rate Estimate: 7%
NOTE: The recipient, as the importer of record, is responsible for working with the local authorities to resolve any GST tax issues. If a GST refund is desired because an order is returned or because an exchange, repair, or resize order is assessed GST tax, the recipient is responsible for following the procedures necessary to request such refund. Tax assessment and refund decisions are made by the Singapore authorities and are not controlled by Blue Nile. Requests for copies of shipping documents needed to apply for tax refund requests may take up to 30 business days to fulfill.
PHONE: (065) 6355 2000
Switzerland
Estimated Duty Rate
Based on item weight. Generally less than 2% of order price.
Estimated Tax Rate
8%
Total Duty & Tax Rate Estimate: 8% to 10%
PHONE: +41 (0)31 322 65 11
Taiwan
Estimated Duty Rate
0%
Estimated Tax Rate
5%
Total Duty & Tax Rate Estimate: 5%
PHONE: 02-24222310
United Arab Emirates
Estimated Duty Rate
Loose Diamonds: 0%
Estimated Tax Rate
0%
PHONE: 0097 06 5282216 / 0097 06 5282666
US Virgin Islands
Estimated Duty Rate
0%
Estimated Tax Rate
0%
Total Duty & Tax Rate Estimate: 0%
PHONE: From U.S. - 1-877-CBP-5511
From Outside the U.S. - (703) 526-4200

Limitations
Please note that products shipped internationally may not be designed in accordance with destination country standards, specifications, and labeling requirements. The customer is responsible for determining that products can be lawfully and legally imported into the destination country.

Privacy
Please note that international shipments are subject to opening and inspection by customs authorities. Additionally, information about your order, shipment and products contained therein may be communicated to our shippers and the customs authorities as part of the customs clearance process.

Returns
To help ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied, you can return any item without custom engraving in its original condition within 30 days of the date of shipment for a refund or an exchange. Read the details of our 30-Day Returns Policy.