Our Customers Say It Best

Our customers tell the story better than we can. We'd love to hear from you too, so please send us your feedback.

The posts should be thinner

ANONYMOUS - November 2015

I love the setting, and I think the stone will be spectacular when I can see it outside.

Since i have not given it yet, I have had few opportunities to take it out and look at it. I think the H colour was not what I expected, but it could be different when I get it out of the case into sunlight.

ANONYMOUS - November 2015

My niece is very happy to see her engage ring, appreciated with my help

beautiful, just as I expect,

YLAN, KENT WA - November 2015

Fit like the one that I lost. Perfect

PAUL, LEANDER TX - November 2015

I do think that some narrative describing the differences between similar rings would be helpful. How does midweight compare to other rings. What does comfort fit mean? Etc.

ANONYMOUS - November 2015

she loves the ring, thanks

FENGZHI, BEIJING  - October 2015

Love it!!!!!

Very happy with the purchase. Purple is my favourite colour, had been looking for a purple ring for a long time. Good price with the $50 off. Perhaps blue nile can have it with white gold?

ANONYMOUS - October 2015

It appealed to me most.

Hmm i dont know about others but i knew it was the ring for me when i first saw it - i must have looked at about 20 shopping centre jewellery store for a ring and browsed about 10 online jewellery stores for a ring - i bought this one because it appealed to me the most.


Turned out very well

ANONYMOUS - October 2015

She was very excited about the ring and loved it, said it was just what she wanted.

ANONYMOUS - October 2015

These were a gift to my daughter. I knew she would love them.

I had a hard time making up my mind on the sterling silver earrings. Loved them all.

ANONYMOUS - October 2015

The stone fell out on the first ring. If you see my records, you will see that I bought it a second time. So far the second ring is beautiful and well made.

ANONYMOUS - September 2015

Amazing stone for the price

Stone is amazing. Only complaint I have is it's mounted a little crooked in setting.


I love it


Nice package

Nice package, same as picture, not too big or too small, the price is lower than local stores, but they forgot my gift card so I have to buy it by myself. Gems are not Blue Nile's main products, next time maybe try to buy a diamond.

ANONYMOUS - July 2015

Everything came in as expected


Blue Nile - easy to shop and purchase. Always great products.

ANONYMOUS - July 2015

She Loves her new 2.00 diamond!

We will be back to order our wedding bands.


Great Experience

The ring was perfect...and so was Blue Nile. I actually purchased 4 different rings before I got it right...but Blue Nile Customer Service was patient and understanding...do yourself a favour and work with these guys...you will not be disappointed.


Ideal Cut Impressive

Delivery was prompt. I was impressed by the brilliance of the ideal cut diamond. For better clarity all diamonds should be viewable on the Blue Nile website, not only those with signature ideal cuts.


Excellent product! Needs recommendation for printing small pictures.

The locket itself is fantastic! It was really hard to figure out how to print a quality picture that was the right size to fit in the locket. They do provide a template so you can cut the picture the right size, but it was difficult to figure out how small to shrink a picture for it to be the size of the template. The first time we printed it, the quality was awful. We ended up paying a designer to shrink it to the right size while maintaining quality. Is there any way Blue Nile could provide step by step instructions, an online tool, or a link to an online tool that would streamline this process? We are going to want to print new pictures for the locket at least once a year. I would love to be able to quickly do this, and I'm sure I'm not the only one.


she loves it

everything went well, delivered as expected, everything was in order. very good.

ANONYMOUS - June 2015

Chain was all tangled up. Took me an hour to fix. I don't have an hour to screw with these problems,


She loved the engagement ring!

The customer service was superb when dealing with my particular arrangements that needed to be made. I found the website to be very easy to use and helpful in making my final selection. Thanks.

DEREK, WARREN TX - June 2015

It would be great if you could offer the pre set stones in another choice of clarity and colour.


Usually i done have time to submitt feed back to companies but i was so pleased with the quality if your diamonds i just had to let you know im actually looking fowardto ger next birthday

My ex wife loves the sparkle in her rock



it's a little bit bigger than i tried in the shopping mall

ANONYMOUS - June 2015

Stone is ok. Size of the ring is wrong. I ordered 5.5. It is actually 6.

ANONYMOUS - June 2015

Great Job guys...


Ed an Lori helped me design my perfect ring they really knew their stuff I am so glad I went out on a limb and took their advice!!!

Smaller than the photos, very beautiful

ANONYMOUS - May 2015

I cannot find a satisfactory loose pink diamond from Blue Nile. This is not a postable item.

My gift receipient was estactic with the gift and that was enough for her.


Great working with Blue Nile customer service to find a diamond that was available and able to make it to my house in time for a gift. Thanks so much

ANONYMOUS - January 2015

She said "yes"....

This ring exceeded my expectations! Absolutely gorgeous!!! The purchase process was above and beyond any I've ever experienced. Picking out a diamond with every one of you diamond experts was an absolute pleasure; they were knowledgeable, friendly, patient, and never in a hurry to get off the phone. I would never have made a purchase this large on line if I hadn't heard so many rave reviews from others, and now I know they were absolutely right and I would re om end you guys to anyone!


This bracelet is magnificent -- high quality diamonds of exceptional colour set in a premium grade platinum setting. The price was very fair vs. local jewellers in my area, although none had a 10 caret tennis bracelet in stock when I went to price compare and no local jeweller carried the diamond quality I was seeking in such a bracelet which made price comparison understandably difficult. Bottomline: I trust Blue Nile and know, first-hand, with other former Blue Nile diamond purchases that local jewellers cannot beat Blue Nile prices because jewellers have confided that to me on previous occasions when I wanted to buy from my local jewellers instead. I firmly believe Blue Nile prices can't be beat, and they stand behind their diamond gradings -- honest and ethical. I have not been "burned", and I fully expect to make future purchases through Blue Nile even though I could easily go into NYC's diamond district instead.


Just what he was looking for!

He wanted a ring that isn't not too flashy but somewhat unique. He also wanted it to be a strong metal that didn't easily scratch and wasn't too expensive. I was worried that the ring might look inexpensive, but I was wrong. We both love this ring and it fit all his requirements. We also bought my engagement ring on Blue Nile and both rings and the service both times were fantastic! Also you get a 10% discount on wedding bands if you purchased the engagement ring through Blue Nile.

LEE, FARMVILLE VA - March 2014


It had been 38 years since I got my original half-carat emerald cut engagement ring so when we decided to replace it with a new ring with a larger emerald cut diamond, I needed some brushing up on my diamond knowledge. The education section of the Blue Nile site told me everything I needed to know, and I went to the Build Your Own Ring section and started the fun process of picking the diamond with the characteristics most important to me. I chose the Tapered Cathedral setting in platinum and the Signature Ideal cut in order to get the most sparkle from the diamond, yet I was still absolutely astounded at how FABULOUS this diamond was when I first laid eyes on it! As my husband put it, on a scale of 1-10 this stone is a 15! I've never seen an emerald cut diamond this gorgeous. I'm totally thrilled with the ring, the price, and the entire purchase experience.

SUE, IRMO SC - March 2014

She can't stop taking pictures of the ring!

Like anyone else making a very large purchase on the internet without seeing the product in person, I was a little nervous. I received great word of mouth about Blue Nile from several friends and also my brother who also purchased his engagement ring on the site. After MUCH discussion and sharing of pictures from my fiancee I was able to finally narrow down that this one was her favourite. The ring is amazing. My fiancee loves it and literally sends me several pictures a day of it on her hand... highly recommend.

ANONYMOUS - February 2014

So much better then the mall...

the most beautiful jewellery to date that i was ever able to buy. am so impressed with the quality that i will continue to buy exclusively from Blue Nile! thank you so much!

ANONYMOUS - February 2014

Blue nile marriage

I went to different stores and tried on similar ones, but the quality wasnt good enough, So I decided to order this one. It came on the mail super fast and it is spectacular! it shines amazingly, and the quality is exceptional, matching my engagement ring from same company! I already got my fiance s ring also here, we are a proud blue nile marriage ;)

ANONYMOUS - February 2014

She loved this ring!

This cut is beautiful. It catches the eye from quite the distance. You can see the precision and the quality in the details of the diamond. I did not really have any reservations buying the ring with this diamond due to Blue Nile's reputation and now I know why they have the reputation they do. My fiance's ring the source of envy for many girls.

ANONYMOUS - February 2014

Build your own is way to go

Go for it...you will love them. Research and build your own pair, a little time spent educating yourself on diamonds and finding the perfect pair will allow you to get a higher colour and cut grade for less than the ready to buy sets.

ANONYMOUS - February 2014

So happy

The stones are the perfect size and are brighter than my sister's (blue box brand) eternity band that cost $15,000. Goes great with my custom engagement ring.

ANONYMOUS - January 2014

The new, *far* better, "Fancy Blue Box" jewellery store

I am not a jewellery expert, so I won't speak to the piece itself. However, the process and overall product are **spectacular**. From the shopping, to the processing, to the communication, to the shipping, to the packaging, to the presentation / storage case(s), and the piece itself (to my untrained eye): I simply couldn't be happier.I simultaneously bought something of a similar price from a Famous High-End Jewellery Store You Probably Idolize (as I have for years) and, by comparison, the whole transaction, including the piece, was *so* poor. I'm done with them -- there's a new Fancy Blue Box in this household!

ANONYMOUS - January 2014

Very Pleased Detailed Consumer

My first time purchasing fine jewellery over the internet and I couldn't have been happier. I called several times with inquiries about BN, their shipping and return policy, how they get the diamonds and the different manufacturers they use. The reps were very helpful, pleasant and patient. It was a great purchase experience at a great price for a great product. Hopefully there are no more purchase of fine jewellery in the near future (!) but when there is, I am coming back to BN.

DAVID, HOUSTON TX - December 2013


Blue Nile was very professional, prompt, courteous. They helped make this Christmas one of the most special ever. I was nervous about buying expensive jewellery sight unseen but not any more. Undoubtedly, I will shop at Blue Nile again.

MICHAEL, WASILLA AK - December 2013

Mom's best birthday ever

I became very leery and weary with the diamond ratings and the large variation of cost. When I tried to move up a grade or two in clarity locally the cost skyrocketed so much that I simply couldn't ignore the prices at Blue Nile. I also used the Holloway Cut Adviser to assist me in narrowing my list of selections from the Blue Nile search engine. I immediately had my purchase inspected and the GIA reports verified. I was relieved the gemmologist reported that I paid a fair price extremely close to wholesale, and the appraised value was more than that since appraisals are based on full retail. My gemmologist and one of my local retailers did tell me that Blue Nile does have a good reputation selling to the specs in their industry. It was probably over kill, but my Mom had the birthday of her lifetime. I think I got what I paid for, and the ordering, shipping, and support all went exactly as advertised by Blue Nile.

ANONYMOUS - December 2013

Like a kid in a candy store.

Blue Nile makes shopping for diamonds extremely easy and the results of your choices won't disappoint.



This company is the only store I could find, physical or digital, with good jewellery at any kind of reasonable price. Keep up the good work!

ANONYMOUS - December 2013

Didn't like the pendant necklace.

Necklace is very thin it wasn't worth the original price or the sale price! I will be returning for a refund.

TONGA, BLUE ISLAND IL - December 2013

She loves her pendant!

My wife was extremely happy with her anniversary gift. I had bought my engagement ring with blue Nile and well as our wedding bands. Blue Nile delivered excellent quality products in both occasions. So who else to go for a quality anniversary gift? That's right I trusted blue Nile again and I'm very pleased with my purchase.

JAN, CHERAW SC - November 2013