Our customers tell the story better than we can. We'd love to hear from you too,
so please send us your feedback.
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I love my gorgeous diamond ring!
If you are doing research on where to buy your diamond, you have found the best place right here!!! My fiance and I did a lot of research and no place compared to the exceptional ring that we order from blue nile. Even though you don't actually get to talk to someone face to face, the customer services didn't waste any time making sure we felt good about the purchase. There was times that we called at 12 at night asking about unrelated question ( just trying to learn more about Diamonds) and they were always happy and helpful! I will definitely be shopping here again!
Mickyiela, Melbourne FL – February 2012
Great, as usual.
Hello. Just thought I would drop a line to say that as usual, Blue Nile has done a great job all around. Great products at significantly lower prices. The least expensive, comparable ring we found at traditional retailers was twice the price! Furthermore, the customer service we routinely receive from Blue Nile is beyond compare! we love purchasing our jewellery from Blue Nile!
Eva, Waterloo ON – February 2012
Absolutely perfect!
I am extremely pleased with the engagement ring I ordered, the reaction of my fiance (and her friends & family!), and the customer service provided by Blue Nile. This is a great company, and they are providing beautiful products at very fair prices and backing them up with outstanding service! The engagement ring shopping experience can be a bit "trying" at times but Blue Nile's customization features helped compare diamonds and settings and made it easy to peruse without being pressured by a salesman. Their customer service representatives were knowledgeable, friendly, and professional. A few weeks after the proposal, my fiance and I thought that we should have the ring resized. I was worried that this might be a hassle. It was not. The ring was back on her finger within a week! On top of that, we had just moved and had accidentally provided a slightly off address. Blue Nile handled the matter promptly with FedEx and it was redirected while en route! Could. Not. Be. Happier.
Anonymous – January 2012
She said YES
My experience with Blue Nile was amazing. Everything was delivered on time and with exceptional quality that I expected. Customer service was great and was available immediately. This put my nerves to ease with the upcoming proposal stressing me out enough. I have recommended this service to all of my friends.
ryan, brattleboro VT – January 2012
Was Blown away by the Beauty...
I started looking around town, I then went on-line but was very skeptical about purchasing something I could not hold, see, and believe in the clarity of what I was to really get from an online dealer. All I can say is WOW, this was an easy transaction. The hardest part was me picking what I wanted. Blue Nile produced one of the clearest, shiniest and exactly what I bought online. Blue Nile has the greatest returns department, they stand behind the saying resize for free, we have sent it back to be resized this was done quickly. I loved the emails, tracking and knowing where it was at all times. All I can say is go-out and see what everyone else has to offer then come back run through all their education, each different diamond settings and you will know that you have found a reputable dealer that stands behind their product and quality.
Scott, Aiken SC – January 2012
My wife has always been very pleased with the products I have purchased at Blue Nile, from her engagement ring, to diamond studs, to the recent bracelet I bought her for Christmas. She has come to know that the signature Blue Nile box means something special for her! Additionally, the customer service is second to none, and I have always been very pleased by your company. To anyone hesitating regarding a purchase from Blue Nile, don't....they do a fantastic job and you will be well pleased.
Scott, Hebron MD – January 2012
Surpassing Expectations
Consistently exceptional quality. Every purchase I have made from Blue Nile exceeds my expectations. I am constantly blown away at just how beautiful every single piece of jewelry I have purchased has looked, including the incredible packaging!
Jeff, Longmont CO – January 2012
Great engagement ring made to your spec
The ring is excellent - it is priced well and is affordable to most people choosing an engagement ring that will last a lifetime. My fiance was more than happy with this and the diamond that I selected (IF, colourless, Ex, Ex). The information available is great in making a decision on what diamond etc you are after. I like the option to upgrade a diamond as well. Saved a lot of money by not using a high st brand and getting superior quality as well. You would be a fool not to use this exceptional service. Will be purchasing the wedding bands from here as well when a date is set. Recommended to others.
Shane, Wrexham null – December 2011
She is more then Happy with the engagement ring!!!
The site is informative to any male who has not a clue about jewerly in general. It made it so easy to pick what I was looking for whithout the pushyness of a salesperson. When I knew the shape of the diamond(marQ. cut), and I could get it more of a round shape so it would not snag or get caught on anything. I was happy!!!! I have already suggested the site to over 30 friends and family!!! I wish more things in life are this easy and informative. Thank You , Dan Reymer
dan, northampton PA – December 2011
These diamonds beat my Tiffany diamond
This ring shocked me when I opened the box! It's cut and quality made the diamonds appear bigger than what I had ordered online. I was scared that Blue Nile had sent me a better and more expensive ring than I had actually ordered. It was unbelievable! The diamonds are so brilliant and fiery that I can't wear my Tiffany engagement ring with it anymore. Each of these diamonds are about 0.2 ct but it appears larger than my 0.4 Tiffany diamond. Your customer service was incredible and I love your website! Every online retailer should provide the same shopping experience! Thank you for demonstrating such excellence!
Anonymous – December 2011
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