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Customer Letters

Our customers tell the story better than we can. We'd love to hear from you too, so please send us your feedback.

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I've never seen her that suprised!
I am utterly amazed at the quality of the diamond and the ring I purchased from Blue Nile. I have always bought my jewelry from an expensive local jeweler because of the high (tiffany like) quality, but Blue Nile has delivered the same quality at a lower price. My finance absolutely loved the ring. Everyone stares at the ring in awe. I contacted them the day of delivery because Fed-Ex had some delays because of snowy weather and Blue Nile called Fed-Ex to make sure my ring was delivered as promised. Thank you Blue Nile for making this experience so memorable.


Kevin, Grosse Pointe Shores MI – January 2009



I picked out 3 diamonds that interested me along with a setting for an engagement ring. I called Blue Nile and talked with a representative about the merchandise. They answered all my questions and gave me a number to another diamond for me to look at. That diamond was a better quality, and only a few dollars more, I went with theirs. The diamond radiates with fire and the setting was perfect.
David A, LAND O LAKES FL – January 2009



It was beautiful
I called twice, before making the purchase and the customer service personnel were willing to spend as much time as necessary with you so that you could come to a decesion you were comfortable with.
Anonymous – January 2009



She loved the necklace & earrings....
I would like to thank you for your service. I appreciate the quality of the necklace & earrings I bought for my wifes birthday. She loved them very much & was surprised at the beauty of them. I will do more shopping with this company in the future as I have done in the past.I am currently working in Afghanistan & will get to see the necklace when I get back in January. Again Thank you very much. Regards , Charles P.
Charles, The Woodlands TX – December 2008



I tried to buy from local jewelers but decided to go with Blue Nile after weeks of frustration and broken promises. There was no comparison in the knowledge of the two sources; all of the BN reps were extremely helpful. No matter what the local business may tell you their diamond inventory is not even close. I immediately trusted the BN reps and was very comfortable with my provided education. Sizing and shipping was flawless, it was actually a very pleasant purchase. I wish you guys sold cars, computers, appliances, etc.… As far as I am concerned they are the only competitive source for engagement rings. Oh and buy the way, she loved it!
James, CINCINNATI OH – December 2008



You can buy with confidence.
This is a very trustworthy, professional company. All GIA reports and other relevant information is available for comparing stones. The diamond selection is large. I called Blue Nile and asked if a gemologist could compare two comparable stones and give a personal opinion. They did and provided the feedback quickly. This is the only site I would recommend for making a major diamond purchase.
Tom, DELMAR MD – December 2008



These earrings are great
Hi, I was actually very pleased with the hoop earrings, but I forgot that I ordered the same product the year before and had to return this purchase. I was extremely pleased with the ease of returning a product to you and the excellent customer service. I will continue to order from Blue Nile again in the future.
Gary, Westport CT – December 2008



Turned out beautifully!
My brother asked me to help him find an engagement ring so that he could propose to his girlfriend on Christmas. I took his ideas and budget and looked at a number of jewelers before checking Blue Nile. I was able to get my brother a much nicer diamond and finished ring within his budget than I could anywhere else. When he got the ring he loved it and so did she.
Margaret, ROSELLE IL – December 2008



Quality and Convenience
The ring arrived in a timely manner and was everything I expected and more. The diamond was of an exceptional quality and the setting was beautiful. Also included was a diamond certification, diamond care instructions, and information on insurance. Very professionally done!
Aaron, Baltimore MD – December 2008



Still cant stop admiring her ring!
Had Blue Nile custom build my FI's engagement ring and she (and I) have not been able to stop looking at it. It is an exceptional stone that came at a great unmatched price. I would highly recommend buying one of Blue Nile's ideal cut diamonds for your engagement ring.
Anonymous – December 2008

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