Customer Letters
Our customers tell the story better than we can. We'd love to hear from you too, so please send us your feedback.
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Best place to buy an engagement ring
Excellent service. All questions I had were answered either by the informative website or the customer service reps. I never felt like I was being slimed by sleezy jewelry vendors.
Patrick, Chicago Il 60647 IL – November 2009
Awesome ring. Awesome service. Priceless reaction!
When I got the ring, i was impressed, It looked just as nice as the rings at the jewelry stores that cost twice as much. That rock has all the sparkle i could dream of, and i catch her looking at it and smiling pretty often. It's sparkle is a bit of distraction to her, but alt least that means she's thinking about me :-) I got a great deal on it, and the customer service was ridiculously great. Two thumbs way up for Blue Nile! I have already recommended to two of my buddies, and will keep on doing so!
Joel, Saint Cloud MN – November 2009
She loved her ring
I helped my son with the purchase of his engagement ring because I have more time and knowledge with jewelery. My son and his fiancee were very happy with the ring, I on the other hand was extremely pleased with the customer service and the whole purchasing experience. Also having the flexibility of the 30 days money back guaranty made the online purchase of a big ticket item more reassuring for all of us.
Anonymous – November 2009
I had no idea how to buy/search for a diamond ring. BN taught me the 4 c's and was very easy to use. I researched on other sites but not only was BN the most affordable but it was the most informative as well. Everything was perfect.
jonas, fort walton beach FL – November 2009
Exceeded Already-High Expectations
Things couldn't have gone any more smoothly from start to finish. I was somewhat nervous ordering a diamond ring online without seeing it in person, but to my surprise it looked even better than expected when I opened the box. I love the process of narrowing down the diamond and setting to maximize the desired qualities. The shipping was free and they had to create the ring from scratch but it only took a couple of days to receive after placing the order. I feel like I got a great value and love seeing people's surprise as if to say, "I can't believe you purchased such a nice engagement ring!"
Robert, Round Lake Beach IL – November 2009
Exceptional…
I can’t say how impressed we were with the engagement ring. At first I was a little reluctant to make such a purchase via online venues. Ironically a friend recommended Blue Nile about the same time I was just surfing BN’s website for a feel on quality -vs- cost. Initially I was skeptical. However I took the plunge… The ring was one of the most beautiful things I’ve ever seen. Ultimately I wound up going a little smaller in size with higher quality stones – I’m glad I did. The ring is just beyond words. Needless to say she was surprised - also speechless about the quality of the ring. Unfortunately, I missed her size and went a little large. Blue Nile also came through there with re-sizing the ring at no charge. I shopped many retailers for this ring but just could not find the design or quality I was looking for. Blue Nile let me build what I wanted at a very competitive price. Thanks Blue Nile, from the both of us!
Clifton, Littleton CO – November 2009
She loved the Ring!!!
My experience purchasing a diamond engagement ring for a 30th wedding anniversary gift for my wife with Blue Nile was wonderful! There is no pressure sales person urging you to make a purchase. The customer service people are excellent. I know for a fact, that buying this ring from Blue Nile has saved me $5,000.00 for the same quality that I would have gotten at Birks,Peoples etc. Blue Niles website is so easy to use. They have information to educate yourself on the 4C's of a diamond,as well as the customer service. My wife just fell in love with the ring ,and rarely takes it off.....as a matter of fact ,while she was at the bank just this week , the teller remarked on her ring saying " What a stunning ring". She replied "Well thank-you!, my husband gave it to me for our anniversary". I will surely recommend Blue Nile for any jewellery purchases . And by the way.....we live in Canada, and there was absolutely no hidden costs. The price quoted to me was the total fee....no extra's.
Eric, Carleton Place ON – October 2009
She loves the sparkle!
My fiance loves this ring! This ring sparkles like no other. I asked her to marry me on the beach during a full moon and this ring was glimmering in the light of the moon. In the right light, you will be amazed at how it sparkles and will be sure to get comments from everyone. I often catch her staring at her ring, she loves it! In the months before and after purchasing this ring from Blue Nile, I have yet to find a ring that competes. Blue Nile offers beautiful unique ring selection that even quality jewelers can not compete with at prices you can not find at any store.
Darryl, Mason OH – October 2009
The Blue Nile Experience
Thanks Blue NIle she loves the ring!! I am not really a jewelry person so Blue Nile was perfect for my situation. This company has created a very informative and user friendly website that is second to none for this market. Even the ladies I spoke to over the phone were quite pleasant. If you need some jewelry I highly recommend Blue Nile as an overall experience.
Johnny, Tucson AZ – October 2009
No other worods but....PURFECT
Diamonds are expensive and the reasons we buy them extremley important. This makes value for money, reliability and quality of service what really matters. I don't normally complete these surveys but I have to say; having done months of reseach, you won't get better value, you won't get better service and you won't get better satisfaction!!
Peter, Richmond Hill ON – October 2009
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