Customer Letters
Our customers tell the story better than we can. We'd love to hear from you too, so please send us your feedback.
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She loved the Ring!!!
My experience purchasing a diamond engagement ring for a 30th wedding anniversary gift for my wife with Blue Nile was wonderful! There is no pressure sales person urging you to make a purchase. The customer service people are excellent. I know for a fact, that buying this ring from Blue Nile has saved me $5,000.00 for the same quality that I would have gotten at Birks,Peoples etc. Blue Niles website is so easy to use. They have information to educate yourself on the 4C's of a diamond,as well as the customer service. My wife just fell in love with the ring ,and rarely takes it off.....as a matter of fact ,while she was at the bank just this week , the teller remarked on her ring saying " What a stunning ring". She replied "Well thank-you!, my husband gave it to me for our anniversary". I will surely recommend Blue Nile for any jewellery purchases . And by the way.....we live in Canada, and there was absolutely no hidden costs. The price quoted to me was the total fee....no extra's.
Eric, Carleton Place ON – October 2009
She loves the sparkle!
My fiance loves this ring! This ring sparkles like no other. I asked her to marry me on the beach during a full moon and this ring was glimmering in the light of the moon. In the right light, you will be amazed at how it sparkles and will be sure to get comments from everyone. I often catch her staring at her ring, she loves it! In the months before and after purchasing this ring from Blue Nile, I have yet to find a ring that competes. Blue Nile offers beautiful unique ring selection that even quality jewelers can not compete with at prices you can not find at any store.
Darryl, Mason OH – October 2009
The Blue Nile Experience
Thanks Blue NIle she loves the ring!! I am not really a jewelry person so Blue Nile was perfect for my situation. This company has created a very informative and user friendly website that is second to none for this market. Even the ladies I spoke to over the phone were quite pleasant. If you need some jewelry I highly recommend Blue Nile as an overall experience.
Johnny, Tucson AZ – October 2009
No other worods but....PURFECT
Diamonds are expensive and the reasons we buy them extremley important. This makes value for money, reliability and quality of service what really matters. I don't normally complete these surveys but I have to say; having done months of reseach, you won't get better value, you won't get better service and you won't get better satisfaction!!
Peter, Richmond Hill ON – October 2009
A Beautiful Diamond and an Exceptional Shopping Experience
The bluenile.com site and staff were great to work with. Starting with thousands of diamonds, I narrowed my selection as I played with the various parameters, aided by the wonderful educational information. There were even GIA reports for all of the diamonds I was considering. I selected a round 1.08 carat diamond with a 3mm yellow gold "comfort" setting. The brilliance of the diamond is startling, to say the least. My wife loves it, and I love that I could purchase a quality diamond at a good price. In fact, a diamond-dealer friend wrote me that the price I paid was an "excellent price for this diamond." And he wrote that the "18K and platinum 4 prong setting is THE perfect elegant support for the diamond," which was just what I wanted to hear!
We sent the ring back once to have the setting changed from 2 mm gold to 3 mm gold, the size reduced, and the diamond mounted lower in the setting. The changes were cheerfully, quickly, and accurately processed. I'm a customer for life!
Ross, West Newton MA
– October 2009
I couldn't be happier with the engagement ring!
I wasn't sure that ordering a diamond engagement ring sight unseen from a website was the best alternative to in-store shopping, but after my experience with Blue Nile I do! As long as you do your research into the 4 c's and know what they entail, get a baseline for the size of the ring, and understand the dimensions of the stone, you should order from Blue Nile! The savings, customer service, and delivery were perfect. I will be buying the bands from Blue Nile. Thanks!
Bryan, Chicago IL
– October 2009
I haven't dropped on one knee yet... I'm still in the middle east.
For a soldier in the middle east this made a great way to get the ring my future wife deserves. You don't have many jewlery shopping outlets on a foward operating base. Thanks. Your customer service was exceptional.
ADAM, Fort Lewis WA
– October 2009
Her ring is the envy of all her friends.
When her eyes saw the beautiful diamond ring, her eyes sparkled!! Blue Nile did an exceptional workmanship on her ring. My fiancée keeps staring at the diamond all day long and sometimes at night because any light that hits the diamond lights up the room. The price was exceptional compared to other jewelry stores. We both love the setting and how the diamonds are arranged. The salesman was professional and gave great advice on the phone. I would recommend Blue Nile to every one I know. If I had to buy another ring, I know I would choose Blue Nile every time. Thank you so much for crafting a magical ring that she will wear forever.
Exceptional Job!
Regan Stoehr
Regan, JACKSONVILLE FL
– October 2009
wow, she said and everyone else loves the ring.
she said "yes!"
been 2 months since i popped the question and almost everyday she receives complimens on her ring, she and everyone else loves it. this was the 1st time i made a big purchase like this over the internet, and like everyone else, i was quiet skeptical since i couldn't see the merchandise with my own eyes. the value for the item i purchased was exceptional. like most guys on here i went to many different jewerly stores and few high ends retailers to learn and compare. i am glad i made the right choice and went with BN for the price, the quality of the ring, the shopping experience. my fiance is extremely happy with her ring which makes me a very happy man. we will continue to come back to BN for our jewery needs and tell all our friends and family about this website. thank you bluenile
Brian N. (Baltimore, MD)
brian, owings mills MD
– October 2009
Fantastic Ring!
Overall, a fantastic experience! Obviously I was a tad skeptical when making a purchase of this magnitude online. After choosing my diamond and setting, I chose to browse some 'offline' stores to see what was being offered. I was shocked to realize that diamonds of much poorer quality were being sold for much higher prices. Upon shipment, I was able to track the ring the during the whole process, and was amazed and how quick it arrived! I proposed that day, and my fiancee was extremely surprised and very happy with her ring. We are definitely purchasing our wedding bands in a few months from Blue Nile!
Adam, Stittsville ON
– October 2009
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